Job Title:Manager: Branded Channel (1 Vacancy)
Location of position
MTN Group
South Africa
Gauteng
Johannesburg
Innovation Centre
Job mission
Drive efficiency of Branded and Own Store channel through implementation of Branded Channel Development including store design, function and control including customer experience offerings in own shops and franchise operations.
KPA duties
Retail Strategy and Planning:
• Drive all aspects related to Retail and Trade Marketing and Branding and integrate with other parts of the business to deliver best practice and innovation, ensuring consistent MTN Retail Identity and visibility of outlets, channels and campaigns
• Manage and implement branded store design, merchandising, promotional goods and retail visual communications.
• Manage and ensure alignment of OPCO activities to Group retail communications strategy
• Ensure alignment across the Sales and Marketing functions on field sales and marketing initiatives, including coordination with OPCO Trade Marketing.
• Lead efforts to leverage the Global Brand Positioning and solidify the company's superiority through MTN-owned and non-owned branded channels, trade customers and POS outlets.
• Provide leadership in the translation and execution of the Marketing strategy into impactful programs which contribute to and reinforce the network’s market-leading position in most markets
• Establish dynamic and consistent retail image, visibility and ensure presence within the OPCO markets aligned to ROI
• Define and implement BTL communication strategies that will support a differentiated MTN brand and segment proposition that sets the organisation apart from the competition
• Identify the most effective BTL channels, methods to communicate MTN Brand to segments in the marketplace
• Identify and implement opportunities to measure the impact of branding and trade marketing activities
• Build strong brand credibility and equity through appropriate trade marketing and branding initiatives
• Input into reviewing organisational activities and manage recommended corrective actions if necessary
• Responsible for management and monitoring of OPCO Trade Marketing and Branding initiatives and execution.
• Work closely with key customers to provide category and shopper insights to enhance sales performance.
• Identify the training needs of the customer (OPCO and key channels) and coordinate the implementation of training interventions
• Liaise with sales management to identify and attend to specific channel needs, and resolve problems
• Input into Retail communications activities, review and manage recommended corrective actions
• Contribute towards long-term forecasts and predictions (2-3 years)
• Analyse trends and highlight areas of the business that may be developed further, manage improvements
Operational Planning:
• Implement Branded Channels Development strategy
• implement the operational planning for the Branded Channels Development function and ensure alignment of all activities undertaken in the unit to the strategy
• Define, monitor and improve processes to link all Marketing activities with the activities of the Sales team at Point-of-Sale.
• Align to channel strategies and implement the associated plans.
• Manage and align operational targets to business strategy
• Consider the long term (2-3 years) implications of actions on the viability of the business from a broader perspective
• Consider the impact of solutions on other areas of the business, as well as the interdependency of units
• Strive for continuous improvement and innovation at process and procedure level within the Branded Channels Development unit
• Implement and fine-tune methods, processes and systems to enhance effectiveness and meet organisational goals
• Consider local conditions, as well as competitor activity to create and manage competitive advantage
• Assist OPCOs with effective implementation of new site acquisition and development, franchise screening and negotiation and development of new “Franchises” and “Own Shops” operations
Operational Implementation:
• Work closely with the OPCO teams to improve processes that link corporate brand building activities and Product Development activities with Sales activities
• Manage effective integration with Marketing teams in OPCOs
• Manage the Own Shops and Franchises operational model
• Ensure that relevant Micro systems, policies and procedures are in place and effectively monitored for Own Shops and Franchises
• Ensure compliance with processes and procedures across OPCO Branded Channels
• Manage resources (people, finances, technology and products), taking local conditions into consideration
Customer Satisfaction:
• Align service delivery to changing requirements
• Understand customer needs and develop and fine-tune systems accordingly
• Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures
• Put relevant contingency plans in place to prevent delays and enhance the customer experience
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Implement continuous improvement as an important element of service delivery
Budget Management:
• Implement efficiency activities as standard operating procedure
• Manage and optimise the budget, ensuring all expenditure is in line with the agreed budgets
• Monitor costs and determine initiatives to optimize resources
• Ensure cost effectiveness by maximising cost/benefit ratios
• Identify areas where money is lost and seek ways to reduce expenditure
• Base annual budgets on the identification of trends and patterns within the current operations and extrapolate these over the next planning cycle, taking any known changes in new products, services or channel into consideration
Supervisory/Leadership/Managerial Tasks: Refers to the responsibilities for directing, guiding, motivating and influencing others.
• Contribute to the Company’s goals and objectives and improve market share, customer satisfaction and productivity performance.
• Manage the Branded Channel Retail and Trade KPAs and KPIs
• Deploy and redeploy resources to get the work done
• Build and enforce a customer centric approach
• Build employee relations and collaborative teamwork
• Build professionalism, loyalty and commitment to the organization
• Communicate actively and effectively resolving any potential conflicts that may arise
• Display insight into leadership style and how it impacts on performance positively and negatively
• Have the self insight and flexibility to adapt to different situations
• Manage boundaries that separate units in order to optimise workflow
• Live the MTN Brand – change and influence colleagues’ behaviour
Role Dependencies:
• Implement all aspects related to Branded Channels and integrate with other parts of the business to deliver best practice and innovation
Creativities (improvement/innovation inherent).
• Contribute towards continuous improvement through the implementation of best practice
• Apply market research and insights in an optimal way to add as much value as possible to other areas of the business
• Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
• Recommend innovative solutions to enhance MTN Branded Channel performance
• Deploy and redeploy resources in the most effective way
• Implement continuous improvements at system, process and procedure level
• Establish sound relationships with Group Marketing teams, OPCOs, areas of influence
• Proactively seek information on business issues, particularly outside the Branded Channels Development unit
• Implement cost-saving activities
• Network extensively and build and maintain relationships (internal and external)
• Proactively encourage and maintain executive relationships
• Establish and set targets for retention of talent and growth of stable relationships with key customers
• Build brand credibility
Vulnerabilities (control span).
• Aggressiveness of corporate strategy such as Airtel, Orange, Moov, Zain
• Consumer Protection and Know-your-customer (KYC) acts in many markets
• Limited resources
• Evolution of technology
• Changes in global regulatory environment
• Fluctuations in the market
• Banking and Tax legislation
• Competition acts
• Reliance on the stability and availability of systems
• Customer dissatisfaction
• Non-achievement of turnaround times
• Ineffective support or resistance from key stakeholder
• Inappropriate processes resulting in delayed service to customers
• Corporate governance regulating business risk
• Staff performance issues
• Lack of operational delivery of strategy / customer plans by staff and management
• Restricted channels of delivery
• Poor strategy elements
• Staff and skills unavailability
• Integrity of MTN operational data
• Budgetary constraints that impact on the short and long term strategies that are being devised
• Output is often influenced by resource allocation and very short deadlines.
• Retention of experienced staff
• Limited pool of resources with technical knowledge required
• Increasing pace of the business requiring fast turn-around times
Independent thought and judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of freedom in decision-making.
• Dissemination of information
• Team motivation
• Objective setting for the unit
• Budget compliance
• Resource allocation
• System, process and procedure fine-tuning and development to achieve business objectives
• Implement change on a discretionary basis as presented by Group Marketing
• Decision-making that is effective and responsible for profit and customer and business sustainability and growth
• Implement efficiencies and effect of systems and processes
• Customer relations engagement with customers
• Make retention-based judgement calls
• Customer networking issues and setting up executive level communications
Educational requirements
• Degree or Business qualification in Marketing or Commerce
Experience required
Experience:
• 3-5 years experience in leading retail and service operations in the mobile and/or in retail-intensive B2C industries, preferably with a significant service dimension (e.g. financial services, consumer electronics, FMCG)
• 2-3 years Collateral Design management and implementation in Emerging markets
• Brown goods marketing principles
• 1-2 years management of Digital in-store signage, branded retail publications
Knowledge:
• Owned and non-owned Route-To-Market, Go-To-Market approaches and implementations
• Field Marketing and Sales Force tools, systems
• Some understanding of Geographic Information Systems (GIS)
• GSM and mobile Telecommunications
• Retail Design Development
• Consumer and Telco Legislation
• Vendor management in emerging markets
• Service Level Agreements
• Knowledge of cellular best practices
• Knowledge of local markets, including market trends
• Telco Sales and service environment
• Retail, Sales and Customer Service Market research
• Market research – translating insights to action
• Broad knowledge of the telco industry
• Understanding the regulated environment
• Some commercial, legal and contractual knowledge
• Understanding of business finance, including budget management
• Planning and budgeting including tracking and measurement
Skills required
• People management and leadership skills – the ability to get the best out of people
• Relationship skills – to build relationships to facilitate efficient workflow
• Scanning skills – to search for new ideas, trends and principles
• Strong “can-do“ attitude combined with an ability to use minimum resources to get maximum outputs
• Systems thinking – understanding the “big picture”
• Delegating skills
• Business acumen – understanding of the business as a whole
• Marketing acumen – in tune with customer and market needs
• Negotiation skills
• Analytical skills
• Planning skills
• Conflict management skills
• Communication skills
• Influencing skills
• Time management, specifically the ability to prioritise
• People skills – creating and nurturing the tone of the internal culture
• Flexibility – the ability to adapt and change in the light of changing circumstances / new information
• Culture diversity management skills
• Stress management skills
• Legal and commercial skills
• Marketing skills
• Risk management skills
• Presentation skills
• Ability to work with conflicting objectives
• Ability to work with deadlines
Other information
Reference No: IRC77930
Position Type: Permanent
Affirmative Action: Yes
Salary:
Additional: Behavioral qualities
• Sense of urgency and acts on this with deliberate, deliverables-oriented approach
• Ability to take initiative and work both in isolation and be a team player
• Assertive – being tough when necessary without fear or favour
• Courage and conviction – challenging the status quo and breaking down silo barriers to performance, and overcoming resistance to change
• Resilience – to repeatedly challenge despite setbacks and resistance
• Proactivity / initiative – to introduce ongoing changes to maximise productivity and influence the future
• Focused and priority driven – staying focused amidst the multiple demands and expectations
• Innovative
• Customer centricity
• Decisive
• Action-oriented
• Diplomacy and tact
• Relationship builder – strong people focus
• Operate with integrity (high ethics)
• Pressure tolerance
• Consultative
Applications close 04 Jul 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5948
Friday, 22 June 2012
Administrator - Coporate Services Job Vacancy at MTN South Africa
Job Title:Administrator - Coporate Services (1 Vacancy)
Location of position
MTN
South Africa
Gauteng
Johannesburg
Innovation Centre
Job mission
Providing the day to day administration and co-ordinating work assignments as well as ensuring effective support to the MTN SA Company Secretarial team.
KPA duties
Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.
•Maintain an administrative system that enables the department to meet the deadlines of the meeting schedule and statutory requirements(minute books, notices, safekeeping of documents (both electronic and manual)
•Undertake administration duties necessary for board and committee meetings of MTN SA and all its subsidiaries and associates
•Act as office co-ordinator and assistant
•Act as the central conduit of information dissemination for the department
•Ensure department operates efficiently and effectively in attaining all deadlines in terms of the onerous meeting schedule and statutory requirements
•Ad hoc work, which is required due to customer needs
•Company secretarial assistant duties
•Liaison with and payment of annual duties to the Registrar of Companies
•Implementation of the Company Secretarial relevant software programmes to ensure compliance with all statutory requirements
•Tender Committee, co-ordinate documentation, receiving and distribution, update of Tender register, convening meetings
•Responsible for the preparation and management of agendas, amendments to minutes, control list and dissemination of agenda items
•Budget management (cost codes, managing expenses and all requisitions)
•Act as the Secretary of the departmental meetings
•Update all statutory books and records
•Ensure that office administration complements the statutory requirements appertaining to Company Secretarial functions
•Assist with budget compilation with Co Sec’s.
•Generate purchase requisitions on Oracle for the purchases,
•Ensure accurate financial documents are available for perusal and authorisation within defined deadline dates.
•Receive and dispatch parcels and post.
•Petty cash monitoring, control and administration.
•Contract management.
•The Administration of all departmental travel arrangements, general expenses and assistance.
•Administer the booking of boardrooms, arrange lunches, events, functions, and arrange corporate gifts.
•Responsible for the repairs of office equipment (e.g. photocopier, fax machine etc.)
•Control all technical journal, periodical and newspaper subscriptions.
•Assist in the control, administration and implementation of the quality system, including organograms, letterheads etc. and work flow diagrams for the MTN SA Group and Operations.
•Co-ordinate training schedules.
•Act as the letter head custodian group –wide and issue announcements after changes to directors of any of the MTN SA Group companies
•Typing agenda, minutes and all other documents
•Maintaining a sound filing system both paper based and electronic,
•Scheduling all meetings and arranging catering.
•Arranging all travel arrangements and booking all meeting venues
•Maintaining the Company Secretary’s diary•
Supervisory / Leadership / Managerial Tasks: Refers to the responsibilities for directing, guiding, motivating and influencing others.
-Practice and cost efficiency focus.
-Employment/training staff and evaluation of performance
-Direct implementation, maintenance and evaluation of assigned operations and programs
-Provide guidance and direction to assigned staff
-Co-ordination of assigned activities with other departments, operations Group- wide
-Offer Guidance in developing new ideas and systems to improve contract service provided to MTN
-Provide guidance on legislative processes, rules development and promulgation process, strategic planning concepts and practices, project planning concepts and practices.
Role Dependencies: Does not refer to the various “roles” that the incumbent has to assume in the conducting of the duties. Instead, this would be additional complexity that should not be inherent in this job, but the incumbent has responsibility for. Example HR Managers having to manage an IT function.
Required to have a sound knowledge of all the group functions/ departments work in order to interact with the various Departmental staff.
Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
Accurate administrative function with respect to monitoring and co-ordination of budgetary/ requisition processing and cost reduction focused and letterheads/updating group – wide.
Vulnerabilities (control span) Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.
Delays in receiving input from executives and operations CEO’s/MD’s, which in turn impacts work outputs, causing in-efficiencies. Roles technical and managerial/supervisory skills are off essence.
Collaboration: Refers to formal and informal relationships
Responsibility towards: who are they and what do they receive from the incumbent.
•Direct reports,
Company Secretaries
•Matrix reports,
None
•Key customers,
Non-executives directors, executives, shareholders, external auditors, legal advisors etc, CEO’s /MD’s of operations etc.
•Key suppliers,
Suppliers, consultants and contractors
•Relations, etc.
Will be required to maintain sound relation with bullet point number 3 customers, colleagues, suppliers and in fact all with whom he/she may come into contact.
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.
Independent thought and Judgement: Relates to the decision-making constraints placed upon a position or conversely, the degree of
freedom in decision-making.
Decisions on relatively minor issues however decisions on major issues will be made in consultation with the Company Secretary.
Authorities: Financial and other decision making authorities, e.g. engaging contracts with suppliers.
? Proactive fault resolution and cost management pertaining to requisition process.
? Hands on management of soft service/s
? Compliance to company policies and procedures.
Educational requirements
•Studying towards CIS or B Degree in Commerce/Law.
•Computer literate with a good knowledge of the MS Office packages and spread sheets.
•Good knowledge of financial and stock control management.
•Excellent English communication skills and report writing skills.
Experience required
•3 years administrative experience in the Company secretarial environment.
•Sensitive meeting deadlines and the level of the Company Secretarial Department’s clients.
Skills required
Studying towards a CIS or B Degree in Commerce/Law
Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Other information
Reference No: ADMIN/CS/KR
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: A good knowledge of Administration and Company Secretarial functions.
Traditional functions of statutory administration and compliance.
Skills / physical competencies:
?Computer literacy.
?Administrative skills.
?Sound health.
?Be of sober disposition
?Strong communication and peoples skills
?Ability to multitask in a pressured environment
?Attention to detail with a methodical and structural approach.
Behavioural qualities:
?Self-disciplined, motivated, energetic self –starter with an exemplary work ethos.
?Capability to interact with both internal and external customers.
?Be of sober disposition
?Maintenance of confidentiality.
KPA Quality Standards/ Measures (KPI’S for job)
?MTN Code of Ethics.
?Assist in budget submissions.
?Co-ordination of the year planner.
?Contract management – maintain contracts ensuring contracts are running according to contract period. Renewal and orders are implemented on time.
?Co-ordination of meetings
?Con-ordination of meeting input.
Applications close 25 Jun 2012
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5944
Location of position
MTN
South Africa
Gauteng
Johannesburg
Innovation Centre
Job mission
Providing the day to day administration and co-ordinating work assignments as well as ensuring effective support to the MTN SA Company Secretarial team.
KPA duties
Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.
•Maintain an administrative system that enables the department to meet the deadlines of the meeting schedule and statutory requirements(minute books, notices, safekeeping of documents (both electronic and manual)
•Undertake administration duties necessary for board and committee meetings of MTN SA and all its subsidiaries and associates
•Act as office co-ordinator and assistant
•Act as the central conduit of information dissemination for the department
•Ensure department operates efficiently and effectively in attaining all deadlines in terms of the onerous meeting schedule and statutory requirements
•Ad hoc work, which is required due to customer needs
•Company secretarial assistant duties
•Liaison with and payment of annual duties to the Registrar of Companies
•Implementation of the Company Secretarial relevant software programmes to ensure compliance with all statutory requirements
•Tender Committee, co-ordinate documentation, receiving and distribution, update of Tender register, convening meetings
•Responsible for the preparation and management of agendas, amendments to minutes, control list and dissemination of agenda items
•Budget management (cost codes, managing expenses and all requisitions)
•Act as the Secretary of the departmental meetings
•Update all statutory books and records
•Ensure that office administration complements the statutory requirements appertaining to Company Secretarial functions
•Assist with budget compilation with Co Sec’s.
•Generate purchase requisitions on Oracle for the purchases,
•Ensure accurate financial documents are available for perusal and authorisation within defined deadline dates.
•Receive and dispatch parcels and post.
•Petty cash monitoring, control and administration.
•Contract management.
•The Administration of all departmental travel arrangements, general expenses and assistance.
•Administer the booking of boardrooms, arrange lunches, events, functions, and arrange corporate gifts.
•Responsible for the repairs of office equipment (e.g. photocopier, fax machine etc.)
•Control all technical journal, periodical and newspaper subscriptions.
•Assist in the control, administration and implementation of the quality system, including organograms, letterheads etc. and work flow diagrams for the MTN SA Group and Operations.
•Co-ordinate training schedules.
•Act as the letter head custodian group –wide and issue announcements after changes to directors of any of the MTN SA Group companies
•Typing agenda, minutes and all other documents
•Maintaining a sound filing system both paper based and electronic,
•Scheduling all meetings and arranging catering.
•Arranging all travel arrangements and booking all meeting venues
•Maintaining the Company Secretary’s diary•
Supervisory / Leadership / Managerial Tasks: Refers to the responsibilities for directing, guiding, motivating and influencing others.
-Practice and cost efficiency focus.
-Employment/training staff and evaluation of performance
-Direct implementation, maintenance and evaluation of assigned operations and programs
-Provide guidance and direction to assigned staff
-Co-ordination of assigned activities with other departments, operations Group- wide
-Offer Guidance in developing new ideas and systems to improve contract service provided to MTN
-Provide guidance on legislative processes, rules development and promulgation process, strategic planning concepts and practices, project planning concepts and practices.
Role Dependencies: Does not refer to the various “roles” that the incumbent has to assume in the conducting of the duties. Instead, this would be additional complexity that should not be inherent in this job, but the incumbent has responsibility for. Example HR Managers having to manage an IT function.
Required to have a sound knowledge of all the group functions/ departments work in order to interact with the various Departmental staff.
Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
Accurate administrative function with respect to monitoring and co-ordination of budgetary/ requisition processing and cost reduction focused and letterheads/updating group – wide.
Vulnerabilities (control span) Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.
Delays in receiving input from executives and operations CEO’s/MD’s, which in turn impacts work outputs, causing in-efficiencies. Roles technical and managerial/supervisory skills are off essence.
Collaboration: Refers to formal and informal relationships
Responsibility towards: who are they and what do they receive from the incumbent.
•Direct reports,
Company Secretaries
•Matrix reports,
None
•Key customers,
Non-executives directors, executives, shareholders, external auditors, legal advisors etc, CEO’s /MD’s of operations etc.
•Key suppliers,
Suppliers, consultants and contractors
•Relations, etc.
Will be required to maintain sound relation with bullet point number 3 customers, colleagues, suppliers and in fact all with whom he/she may come into contact.
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.
Independent thought and Judgement: Relates to the decision-making constraints placed upon a position or conversely, the degree of
freedom in decision-making.
Decisions on relatively minor issues however decisions on major issues will be made in consultation with the Company Secretary.
Authorities: Financial and other decision making authorities, e.g. engaging contracts with suppliers.
? Proactive fault resolution and cost management pertaining to requisition process.
? Hands on management of soft service/s
? Compliance to company policies and procedures.
Educational requirements
•Studying towards CIS or B Degree in Commerce/Law.
•Computer literate with a good knowledge of the MS Office packages and spread sheets.
•Good knowledge of financial and stock control management.
•Excellent English communication skills and report writing skills.
Experience required
•3 years administrative experience in the Company secretarial environment.
•Sensitive meeting deadlines and the level of the Company Secretarial Department’s clients.
Skills required
Studying towards a CIS or B Degree in Commerce/Law
Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Other information
Reference No: ADMIN/CS/KR
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: A good knowledge of Administration and Company Secretarial functions.
Traditional functions of statutory administration and compliance.
Skills / physical competencies:
?Computer literacy.
?Administrative skills.
?Sound health.
?Be of sober disposition
?Strong communication and peoples skills
?Ability to multitask in a pressured environment
?Attention to detail with a methodical and structural approach.
Behavioural qualities:
?Self-disciplined, motivated, energetic self –starter with an exemplary work ethos.
?Capability to interact with both internal and external customers.
?Be of sober disposition
?Maintenance of confidentiality.
KPA Quality Standards/ Measures (KPI’S for job)
?MTN Code of Ethics.
?Assist in budget submissions.
?Co-ordination of the year planner.
?Contract management – maintain contracts ensuring contracts are running according to contract period. Renewal and orders are implemented on time.
?Co-ordination of meetings
?Con-ordination of meeting input.
Applications close 25 Jun 2012
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5944
Human Resources Partner Job Vacancy at MTN South Africa
Job Title:Human Resources Partner (1 Vacancy)
Location of position
MTN
South Africa
Gauteng
Johannesburg
Stormill Warehouse
Job mission
To support line management through the delivery of a professional HR management service to a portfolio of business Units through the establishment and maintanance of a dynamic business partnership. This includes minimising HR risk through ensuring appropriate systems, communication and controls are in place.
KPA duties
Task Complexity: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.
Employee relations
•Facilitation of disciplinary hearings, grievances, and appeal hearings;
•Support and ongoing advice to line management on ER related matters
•Implementation of related processes, policies and guidelines that not only meet legal obligations but to ensure a leading position as an attractive and competitive Employer of Choice
•Facilitate training and communicate ER related process policies and guidelines to line managers
•Advise on ER issues in line with SA law and regulations, company policy and precedents set, taking account of relevant business objectives/imperatives and industry best practice, in order to minimise legal risks
•Manage and provide timely advice/solutions for non-compliance issues
•Continually monitor effectiveness and compliance with guidelines
•Reduce CCMA and Labour Court referrals and internal disciplinary hearings to the lowest levels within the business by providing sound advice to both line management and staff;
•Create high level and open communication channels regarding ER issues;
•Conduct all processes in a manner that upholds integrity and all other good governance principles
•Ensure that ER solutions provided fall within the legislative framework and are best Practices that enable the creation and sustainability of a highly motivating and harmonious working environment.
•Analyze data to identify current and emerging trends in the industry to facilitate strategic ER decisions
•Advise & Guide Line Managers & Employees on consistent application of the Disciplinary & Grievance Processes
Human capital movement management (Recruitment, Selection and onboarding of candidates & Exit)
?Manage human resource planning (Head count)
?Assessing employees’ levels of Competence against the relevant profiles/frameworks
?Compilation of competency based questionnaires to be used in the interview
?Implementation of Retention Strategies as approved
?Facilitation of the interviews and taking an active role in the overall selection of the candidates
?Ensuring appointed candidates are settled with regard to HR related staff i.e. getting the necessary information to make informed decisions on things like funds to belong to, medical aid options etc.
?Employee induction and orientation
?Manages and implements recruitment and selection processes in line with strategy for the area in such a way that efficiencies are achieved and that the area is optimally resourced, through:
-Supporting line management in the selection of staff, ensuring recruits are appropriately profiled for the advertised position
-Identify key posts, ensuring that these are suitably resourced to promote the business' objectives
-Respond proactively to changing resourcing needs, exploring opportunities which promote company image
-Ensures internal controls are complied with to minimise recruitment risk
?Monitors wastage and recruitment trends at portfolio level and where necessary implements corrective action in conjunction with line.
?Interprets and implements Divisional manpower plans with a view to operationalising business initiatives effectively.
?Facilitates succession planning, particularly influencing decision around key posts and earmarked successors, and thus ensuring logical and managed career progression, designed to meet future resourcing requirements.
?Provides support to line management in dealing with staff exits so that the costs associated with these are minimised
?Conducts exit interviews and produces a quarterly report on trends
Performance and talent Management
?Facilitate the implementation of Performance Management Process in the respective Business Units;
?Ensure compliance on Integrated Performance Framework (IPF) as per the agreed policies and timelines;
?Clarification of roles and responsibilities for both line managers and employees regarding the IPF;
?Address resulting gaps identified by implementing appropriate Learning & Development Interventions;
?Facilitating the action plans being put to place regarding perfomance improvement for under performers as identified by line management;
?Actively Monitor Succession Planning and Ensure the Development of Key Talent;
?In close association with Learning and Development staff, perform skills audit and facilitate implementation of the action plans thereof.
?Guide and facilitate career path process together line and individual employees
Organisational Design/Wellness /Learning and Development
?Participate in the co-design of organisation structures
?Have an understanding of how to develop and level Job Profiles in accordance to MTN Methodology
?Coordinate all OD, ER , culture alignment and Learning & Development interventions and any other approved interventions
?Ensure fair and equitable pay structures within the BU
?Management of BU organisational structures and manpower balancing
?Facilitation of feedback sessions (focus groups) regarding surveys and other any other Organisational Development intervention, feedback and proposed way forward;
Data Integrity Accountability
•Generation of all required reports
•Maintain the integrity of files so that all information is present and correct
•HR Master Data,
•Management Information/Reporting
Employment Equity
?Ensure compliance to set Employment Equity targets (i.e. through Recrutiment etc)
?Monitor practice according to the Employment Equity Act
?Facilitation of a conducive and compliant environment to the Employment Equity requirements/obligations
Human Resources policies and procedures
?Communicate and educate the Business units on all HR policies, procedures and processes
?Provide advice and ensure compliance on HR policies, procedures and processes i.e. Employee Relations, Recruitment, etc.
Relationship Management
?Participate in the sourcing of external Service Providers (i.e. Recruitment agencies etc).
?Establishes a business partnership through advising and supporting the line on matters, which have an influence on the HR component of the business.
?Undertakes and participates in interventions (e.g. workshops) to transfer HR knowledge to the line, so that managers are suitably equipped to maximise HR capacity in their areas of responsibility.
?To promote and ensure fair employee practices and people culture development
?To facilitate and promote a positive climate of mutual trust and respect
Remuneration
•Support line management on remuneration issues related to the day-to-day management of staff, as well as other more specific initiatives such as 'key staff';
•Manages remuneration costs in relation to the contribution to business objectives ( includes being up to date with the latest information through published salary surveys and other related sources) ;
•Through payroll processing area, ensures an efficient payroll service to line ;
•Monitors overtime trends and if necessary implements corrective action .
Supervisory / Leadership / Managerial Complexity: Refers to the responsibilities for directing, guiding, motivating and influencing others.
Role Complexity: Does not refer to the various “roles” that the incumbent has to assume in the conducting of the duties. Instead, this would be additional complexity that should not be inherent in this position, but the incumbent has responsibility for. Example HR Managers having to manage an IT function.
Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
•Provide continuous improvement and innovation feedback of all HR activities
•Improve Customer Service all the time
•Provide creative approaches of fostering Employee Relations and building a culture of HR as a partner to business
•Proactively take steps to positively influence employee relations and problems through providing effective and relevant training, awareness, meaningful and practical solutions and communications that would empower all to behave appropriately and implement correct decisions.
Vulnerabilities (control span) Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.
•Misundestanding in the implemented HR polices and procedures and all related cultural and people interventions
•Optimal business performance vs.high cost of attracting the right pool of employees
•Maintanance of the correct employee pools to minimize lost time and production due to unavailable staff (upon resignation)
•Action operational HR alignment and measurement within operations
•Compromised time lines due to the unavailability of the right staff members.
•Lack of understanding of line with regard to roles and responsibilities with regards to execution of tasks
•Management of underperforming staff
•Lack of information to make informed decisions
•Ignorance/Inconsistent application of Acts governing employment relationships
•Providing incorrect judgements
•Settling on cases in which employees and company has followed incorrect procedures or unlawful practices
Collaboration: Refers to formal and informal relationships
Responsibility towards: who are they and what do they receive from the incumbent.
?Direct reports:None
?Matrix reports: Line management,
?Key customers: Management and staff
?Key Suppliers: OD department ,Learning and Development, Trainers, Recruitment Agencies, Service Providers, ER Department, Employee Self Service
?Relations:
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgment.
Independent thought and Judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of freedom in decision-making.
•Discretionary latitude granted within the limits of Labour Legislations and HR policies and procedures.
Authorities:
•As per delegation of authority
Educational requirements
•Degree or Diploma in HR/Industrial Psychology
Experience required
?1-2 years experience as an HR generalist plus HR Administration
•Solid knowledge of HR policies, processes & procedures
Skills required
• Targeted Selection
• Handling grievance and disciplinary hearings
• Facilitation of groups
Other information
Reference No: HRP/HR/LM
Position Type: Contract - Limited
Affirmative Action: Open to All
Salary:
Additional: Knowledge:
•Labour Legislation (BCEA, EEA, LRA, COIDA, SD Act) etc competence
•Business Culture and Practices
•Employee retention
•Employee relations
•Perfomance improvement and appraisal
•Staff mobility administration
•Exit Management
•Learning and self management
•Manpower /workforce planning
•Computer skills and literacy.
Skills / physical competencies:
•Communication and listening
•Facilitation & Negotiation
•Feedbacking, Coaching & Counseling,
•Result orientated,
•Change and transformation management,
•Stress management ,
Behavioural qualities:
•Adherence to the MTN Values, ethics and resilience behaviors and team player
•Assertive – being tough when necessary without fear or favour
•Courage and conviction – challenging the status quo and breaking down silo barriers to performance, and overcoming resistance to change
•Results orientated and resilience
•Proactivity / initiative – to introduce ongoing changes to maximise productivity and influence the future
•Focused and priority driven – staying focused amidst the multiple demands and expectations
•Innovative
•Customer centricity, sense of urgency
OTHER
•Accuracy and attention to detail
•Highly driven and motivated individual, with strong personal presence, integrity and resilience
•Decisive and action-oriented
•Diplomacy and tact
•Consultative
General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)
•Drivers license code 08, local travel
•Will be required to utilise personal vehicle for business related site visits, meetings, conferences and courses.
•Travel between Regions
KPA Quality Standards
•On-time delivery of all HR interventions
•Compliance of the law and regulations through out the organisation
•Employee satisfaction
•Creation of a harmonious and conducive working environment
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5942
Location of position
MTN
South Africa
Gauteng
Johannesburg
Stormill Warehouse
Job mission
To support line management through the delivery of a professional HR management service to a portfolio of business Units through the establishment and maintanance of a dynamic business partnership. This includes minimising HR risk through ensuring appropriate systems, communication and controls are in place.
KPA duties
Task Complexity: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.
Employee relations
•Facilitation of disciplinary hearings, grievances, and appeal hearings;
•Support and ongoing advice to line management on ER related matters
•Implementation of related processes, policies and guidelines that not only meet legal obligations but to ensure a leading position as an attractive and competitive Employer of Choice
•Facilitate training and communicate ER related process policies and guidelines to line managers
•Advise on ER issues in line with SA law and regulations, company policy and precedents set, taking account of relevant business objectives/imperatives and industry best practice, in order to minimise legal risks
•Manage and provide timely advice/solutions for non-compliance issues
•Continually monitor effectiveness and compliance with guidelines
•Reduce CCMA and Labour Court referrals and internal disciplinary hearings to the lowest levels within the business by providing sound advice to both line management and staff;
•Create high level and open communication channels regarding ER issues;
•Conduct all processes in a manner that upholds integrity and all other good governance principles
•Ensure that ER solutions provided fall within the legislative framework and are best Practices that enable the creation and sustainability of a highly motivating and harmonious working environment.
•Analyze data to identify current and emerging trends in the industry to facilitate strategic ER decisions
•Advise & Guide Line Managers & Employees on consistent application of the Disciplinary & Grievance Processes
Human capital movement management (Recruitment, Selection and onboarding of candidates & Exit)
?Manage human resource planning (Head count)
?Assessing employees’ levels of Competence against the relevant profiles/frameworks
?Compilation of competency based questionnaires to be used in the interview
?Implementation of Retention Strategies as approved
?Facilitation of the interviews and taking an active role in the overall selection of the candidates
?Ensuring appointed candidates are settled with regard to HR related staff i.e. getting the necessary information to make informed decisions on things like funds to belong to, medical aid options etc.
?Employee induction and orientation
?Manages and implements recruitment and selection processes in line with strategy for the area in such a way that efficiencies are achieved and that the area is optimally resourced, through:
-Supporting line management in the selection of staff, ensuring recruits are appropriately profiled for the advertised position
-Identify key posts, ensuring that these are suitably resourced to promote the business' objectives
-Respond proactively to changing resourcing needs, exploring opportunities which promote company image
-Ensures internal controls are complied with to minimise recruitment risk
?Monitors wastage and recruitment trends at portfolio level and where necessary implements corrective action in conjunction with line.
?Interprets and implements Divisional manpower plans with a view to operationalising business initiatives effectively.
?Facilitates succession planning, particularly influencing decision around key posts and earmarked successors, and thus ensuring logical and managed career progression, designed to meet future resourcing requirements.
?Provides support to line management in dealing with staff exits so that the costs associated with these are minimised
?Conducts exit interviews and produces a quarterly report on trends
Performance and talent Management
?Facilitate the implementation of Performance Management Process in the respective Business Units;
?Ensure compliance on Integrated Performance Framework (IPF) as per the agreed policies and timelines;
?Clarification of roles and responsibilities for both line managers and employees regarding the IPF;
?Address resulting gaps identified by implementing appropriate Learning & Development Interventions;
?Facilitating the action plans being put to place regarding perfomance improvement for under performers as identified by line management;
?Actively Monitor Succession Planning and Ensure the Development of Key Talent;
?In close association with Learning and Development staff, perform skills audit and facilitate implementation of the action plans thereof.
?Guide and facilitate career path process together line and individual employees
Organisational Design/Wellness /Learning and Development
?Participate in the co-design of organisation structures
?Have an understanding of how to develop and level Job Profiles in accordance to MTN Methodology
?Coordinate all OD, ER , culture alignment and Learning & Development interventions and any other approved interventions
?Ensure fair and equitable pay structures within the BU
?Management of BU organisational structures and manpower balancing
?Facilitation of feedback sessions (focus groups) regarding surveys and other any other Organisational Development intervention, feedback and proposed way forward;
Data Integrity Accountability
•Generation of all required reports
•Maintain the integrity of files so that all information is present and correct
•HR Master Data,
•Management Information/Reporting
Employment Equity
?Ensure compliance to set Employment Equity targets (i.e. through Recrutiment etc)
?Monitor practice according to the Employment Equity Act
?Facilitation of a conducive and compliant environment to the Employment Equity requirements/obligations
Human Resources policies and procedures
?Communicate and educate the Business units on all HR policies, procedures and processes
?Provide advice and ensure compliance on HR policies, procedures and processes i.e. Employee Relations, Recruitment, etc.
Relationship Management
?Participate in the sourcing of external Service Providers (i.e. Recruitment agencies etc).
?Establishes a business partnership through advising and supporting the line on matters, which have an influence on the HR component of the business.
?Undertakes and participates in interventions (e.g. workshops) to transfer HR knowledge to the line, so that managers are suitably equipped to maximise HR capacity in their areas of responsibility.
?To promote and ensure fair employee practices and people culture development
?To facilitate and promote a positive climate of mutual trust and respect
Remuneration
•Support line management on remuneration issues related to the day-to-day management of staff, as well as other more specific initiatives such as 'key staff';
•Manages remuneration costs in relation to the contribution to business objectives ( includes being up to date with the latest information through published salary surveys and other related sources) ;
•Through payroll processing area, ensures an efficient payroll service to line ;
•Monitors overtime trends and if necessary implements corrective action .
Supervisory / Leadership / Managerial Complexity: Refers to the responsibilities for directing, guiding, motivating and influencing others.
Role Complexity: Does not refer to the various “roles” that the incumbent has to assume in the conducting of the duties. Instead, this would be additional complexity that should not be inherent in this position, but the incumbent has responsibility for. Example HR Managers having to manage an IT function.
Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
•Provide continuous improvement and innovation feedback of all HR activities
•Improve Customer Service all the time
•Provide creative approaches of fostering Employee Relations and building a culture of HR as a partner to business
•Proactively take steps to positively influence employee relations and problems through providing effective and relevant training, awareness, meaningful and practical solutions and communications that would empower all to behave appropriately and implement correct decisions.
Vulnerabilities (control span) Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.
•Misundestanding in the implemented HR polices and procedures and all related cultural and people interventions
•Optimal business performance vs.high cost of attracting the right pool of employees
•Maintanance of the correct employee pools to minimize lost time and production due to unavailable staff (upon resignation)
•Action operational HR alignment and measurement within operations
•Compromised time lines due to the unavailability of the right staff members.
•Lack of understanding of line with regard to roles and responsibilities with regards to execution of tasks
•Management of underperforming staff
•Lack of information to make informed decisions
•Ignorance/Inconsistent application of Acts governing employment relationships
•Providing incorrect judgements
•Settling on cases in which employees and company has followed incorrect procedures or unlawful practices
Collaboration: Refers to formal and informal relationships
Responsibility towards: who are they and what do they receive from the incumbent.
?Direct reports:None
?Matrix reports: Line management,
?Key customers: Management and staff
?Key Suppliers: OD department ,Learning and Development, Trainers, Recruitment Agencies, Service Providers, ER Department, Employee Self Service
?Relations:
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgment.
Independent thought and Judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of freedom in decision-making.
•Discretionary latitude granted within the limits of Labour Legislations and HR policies and procedures.
Authorities:
•As per delegation of authority
Educational requirements
•Degree or Diploma in HR/Industrial Psychology
Experience required
?1-2 years experience as an HR generalist plus HR Administration
•Solid knowledge of HR policies, processes & procedures
Skills required
• Targeted Selection
• Handling grievance and disciplinary hearings
• Facilitation of groups
Other information
Reference No: HRP/HR/LM
Position Type: Contract - Limited
Affirmative Action: Open to All
Salary:
Additional: Knowledge:
•Labour Legislation (BCEA, EEA, LRA, COIDA, SD Act) etc competence
•Business Culture and Practices
•Employee retention
•Employee relations
•Perfomance improvement and appraisal
•Staff mobility administration
•Exit Management
•Learning and self management
•Manpower /workforce planning
•Computer skills and literacy.
Skills / physical competencies:
•Communication and listening
•Facilitation & Negotiation
•Feedbacking, Coaching & Counseling,
•Result orientated,
•Change and transformation management,
•Stress management ,
Behavioural qualities:
•Adherence to the MTN Values, ethics and resilience behaviors and team player
•Assertive – being tough when necessary without fear or favour
•Courage and conviction – challenging the status quo and breaking down silo barriers to performance, and overcoming resistance to change
•Results orientated and resilience
•Proactivity / initiative – to introduce ongoing changes to maximise productivity and influence the future
•Focused and priority driven – staying focused amidst the multiple demands and expectations
•Innovative
•Customer centricity, sense of urgency
OTHER
•Accuracy and attention to detail
•Highly driven and motivated individual, with strong personal presence, integrity and resilience
•Decisive and action-oriented
•Diplomacy and tact
•Consultative
General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)
•Drivers license code 08, local travel
•Will be required to utilise personal vehicle for business related site visits, meetings, conferences and courses.
•Travel between Regions
KPA Quality Standards
•On-time delivery of all HR interventions
•Compliance of the law and regulations through out the organisation
•Employee satisfaction
•Creation of a harmonious and conducive working environment
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5942
Engineer: Transmission Job Vacancy at MTN South Africa
Job Title:Engineer: Transmission - Bloemfontein (1 Vacancy)
Location of position
MTN
South Africa
Free State
Bloemfontein
Bloemfontein
Job mission
• To perform high-level support functions on all MTN transmission equipment used in MTN's Network.
• Implementation and introduction of cross connect equipment to the MTN Network. Maintaining and administrating the transmission management system. Design, compilation and reporting on the availability of the transmission network in light of the Service Level Agreement. To ensure network expansion is carried out to schedule.
• Supervise technical activities; vision and expertise ensuring staff competencies meet the convergent technological challenges of the future.
KPA duties
• To perform high-level support functions on all MTN transmission equipment at Switching Centres and BTS sites.
• Project manage the delivery of all transmission capacities at required service levels (99.5 or 99.95)
• To administer accurate data within the current database i.e. accurate tracking of RFQ's and orders placed with Telcos and any changes thereof, Co-ordination of the acceptance testing of all telco delivered links.
• To report on the availability of the Transmission Network in light of the telco SLA and address Special Investigations on Links not meeting the requested and supplied Service Level.
• Interface to telco to escalate "Major Link Outages" on failures, Special Investigations on repetitive failures and Links not meeting the agreed Service Level.
• Co-ordinate meetings with telcos, regarding new link deliveries, diverse routing 99.95 and planning of transmission from MTN's infrastructure.
• To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to vendor if unable to fix. To close or forward all trouble tickets promptly.
• To maintain a sound working relationship between the network group and all associated parties, within the company and external.
• To ensure that all planned network expansions take place on schedule.
• To maintain a comprehensive set of records including all transmission links on transmission Nodes and availability of transmission equipment demands and spares and provide training to staff in the Region.
• Control the rollout and interface to Telkom with the installation of the Surveillance Monitoring equipment supplied and installed by Telkom.
• Assist with the operational establishment and development of new MTN networks in the international arena.
• Provide on-the-job training and guidance too new and replacement employees
• Installation and commissioning of transmission nodes, including vendor specific technologies
• To be fully conversant in the various types of RBS equipment. This includes troubleshooting and faultfinding, link analysis, RF functionality, power equipment etc.
• Submit reports to designated management, as per requirements.
• Ensure objectives set by management are achieved within the measured period and as per KPI’s
Supervisory / Leadership / Managerial Tasks:
• To project manage all Transmission aspects in the Region & contractors ensuring due dates and quality are strictly adhered to.
• Supervise staff and training programs.
• Devise methods and systems to improved performance of staff and the service provided to our customers.
Role Dependencies:
• Good inter-personal skills with MTN Staff, contractors and customers and build a good future working relationship.
Educational requirements
• Minimum qualification is a National diploma N6,S4,T3 in electrical light-current/electronics/communication engineering. Higher National diploma or degree will be advantages.
• Code 8 EB drivers licence
Experience required
• Must have natural leadership and supervisory ability with a minimum of five years' experience in the telecoms industry.
• Transmission experience. ( 2, 34, 140 M/bit, STM, SDH equipment, IP.)
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.
• Experienced in working in elevated positions.
• Computer literate with Windows and MS Office experience
• Prepared to work long hours and travel long distances.
Skills required
Knowledge:
• A good knowledge of the operation, maintenance, planning and implementation of Digital Transmission, Microwave RF transmission and multiplexing systems.
• A good knowledge of 2, 34, 140 M/Bit and STM transmission architecture.
• Computer literate with practical experience in the use of the Microsoft Office suite using the Windows OS.
Skills / physical competencies:
• Motivated & innovative self-starter
• Prepared to work long hours
• Handles working under stress and meeting deadlines
• Uses initiative in solving technical problems
• Can work in elevated positions, not scared of heights.
• Competent in the use of mechanical & electrical hand tools.
• Have good communication skills resolving conflict and negotiate win-win solutions
Behavioural qualities:
• Self-Disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Proven initiative and innovation with the ability to work under stress while meeting deadlines.
• Excellent communication skills with the ability to motivate & control contractors.
• Be of sober disposition.
Other information
Reference No: IRC65863
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: Training:
• A sound knowledge of Transmission or Microwave and RF systems.
• Elementary training in personnel management covering supervisory fundamentals.
• Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5744
Location of position
MTN
South Africa
Free State
Bloemfontein
Bloemfontein
Job mission
• To perform high-level support functions on all MTN transmission equipment used in MTN's Network.
• Implementation and introduction of cross connect equipment to the MTN Network. Maintaining and administrating the transmission management system. Design, compilation and reporting on the availability of the transmission network in light of the Service Level Agreement. To ensure network expansion is carried out to schedule.
• Supervise technical activities; vision and expertise ensuring staff competencies meet the convergent technological challenges of the future.
KPA duties
• To perform high-level support functions on all MTN transmission equipment at Switching Centres and BTS sites.
• Project manage the delivery of all transmission capacities at required service levels (99.5 or 99.95)
• To administer accurate data within the current database i.e. accurate tracking of RFQ's and orders placed with Telcos and any changes thereof, Co-ordination of the acceptance testing of all telco delivered links.
• To report on the availability of the Transmission Network in light of the telco SLA and address Special Investigations on Links not meeting the requested and supplied Service Level.
• Interface to telco to escalate "Major Link Outages" on failures, Special Investigations on repetitive failures and Links not meeting the agreed Service Level.
• Co-ordinate meetings with telcos, regarding new link deliveries, diverse routing 99.95 and planning of transmission from MTN's infrastructure.
• To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to vendor if unable to fix. To close or forward all trouble tickets promptly.
• To maintain a sound working relationship between the network group and all associated parties, within the company and external.
• To ensure that all planned network expansions take place on schedule.
• To maintain a comprehensive set of records including all transmission links on transmission Nodes and availability of transmission equipment demands and spares and provide training to staff in the Region.
• Control the rollout and interface to Telkom with the installation of the Surveillance Monitoring equipment supplied and installed by Telkom.
• Assist with the operational establishment and development of new MTN networks in the international arena.
• Provide on-the-job training and guidance too new and replacement employees
• Installation and commissioning of transmission nodes, including vendor specific technologies
• To be fully conversant in the various types of RBS equipment. This includes troubleshooting and faultfinding, link analysis, RF functionality, power equipment etc.
• Submit reports to designated management, as per requirements.
• Ensure objectives set by management are achieved within the measured period and as per KPI’s
Supervisory / Leadership / Managerial Tasks:
• To project manage all Transmission aspects in the Region & contractors ensuring due dates and quality are strictly adhered to.
• Supervise staff and training programs.
• Devise methods and systems to improved performance of staff and the service provided to our customers.
Role Dependencies:
• Good inter-personal skills with MTN Staff, contractors and customers and build a good future working relationship.
Educational requirements
• Minimum qualification is a National diploma N6,S4,T3 in electrical light-current/electronics/communication engineering. Higher National diploma or degree will be advantages.
• Code 8 EB drivers licence
Experience required
• Must have natural leadership and supervisory ability with a minimum of five years' experience in the telecoms industry.
• Transmission experience. ( 2, 34, 140 M/bit, STM, SDH equipment, IP.)
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.
• Experienced in working in elevated positions.
• Computer literate with Windows and MS Office experience
• Prepared to work long hours and travel long distances.
Skills required
Knowledge:
• A good knowledge of the operation, maintenance, planning and implementation of Digital Transmission, Microwave RF transmission and multiplexing systems.
• A good knowledge of 2, 34, 140 M/Bit and STM transmission architecture.
• Computer literate with practical experience in the use of the Microsoft Office suite using the Windows OS.
Skills / physical competencies:
• Motivated & innovative self-starter
• Prepared to work long hours
• Handles working under stress and meeting deadlines
• Uses initiative in solving technical problems
• Can work in elevated positions, not scared of heights.
• Competent in the use of mechanical & electrical hand tools.
• Have good communication skills resolving conflict and negotiate win-win solutions
Behavioural qualities:
• Self-Disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Proven initiative and innovation with the ability to work under stress while meeting deadlines.
• Excellent communication skills with the ability to motivate & control contractors.
• Be of sober disposition.
Other information
Reference No: IRC65863
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: Training:
• A sound knowledge of Transmission or Microwave and RF systems.
• Elementary training in personnel management covering supervisory fundamentals.
• Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5744
Engineer - Transmission Job Vacancy at MTN South Africa
Job Title:Engineer - Transmission - Free State (1 Vacancy)
Location of position
MTN
South Africa
Free State
Bloemfontein
Bloemfontein
Job mission
• To perform high-level support functions on all MTN transmission equipment used in MTN's Network.
• Implementation and introduction of cross connect equipment to the MTN Network. Maintaining and administrating the transmission management system. Design, compilation and reporting on the availability of the transmission network in light of the Service Level Agreement. To ensure network expansion is carried out to schedule.
• Supervise technical activities; vision and expertise ensuring staff competencies meet the convergent technological challenges of the
KPA duties
• To perform high-level support functions on all MTN transmission equipment at Switching Centres and BTS sites.
• Project manage the delivery of all transmission capacities at required service levels (99.5 or 99.95)
• To administer accurate data within the current database i.e. accurate tracking of RFQ's and orders placed with Telcos and any changes thereof, Co-ordination of the acceptance testing of all telco delivered links.
• To report on the availability of the Transmission Network in light of the telco SLA and address Special Investigations on Links not meeting the requested and supplied Service Level.
• Interface to telco to escalate "Major Link Outages" on failures, Special Investigations on repetitive failures and Links not meeting the agreed Service Level.
• Co-ordinate meetings with telcos, regarding new link deliveries, diverse routing 99.95 and planning of transmission from MTN's infrastructure.
• To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to vendor if unable to fix. To close or forward all trouble tickets promptly.
• To maintain a sound working relationship between the network group and all associated parties, within the company and external.
• To ensure that all planned network expansions take place on schedule.
• To maintain a comprehensive set of records including all transmission links on transmission Nodes and availability of transmission equipment demands and spares and provide training to staff in the Region.
• Control the rollout and interface to Telkom with the installation of the Surveillance Monitoring equipment supplied and installed by Telkom.
• Assist with the operational establishment and development of new MTN networks in the international arena.
• Provide on-the-job training and guidance too new and replacement employees
• Installation and commissioning of transmission nodes, including vendor specific technologies
• To be fully conversant in the various types of RBS equipment. This includes troubleshooting and faultfinding, link analysis, RF functionality, power equipment etc.
• Submit reports to designated management, as per requirements.
• Ensure objectives set by management are achieved within the measured period and as per KPI’s
Supervisory / Leadership / Managerial Tasks:
• To project manage all Transmission aspects in the Region & contractors ensuring due dates and quality are strictly adhered to.
• Supervise staff and training programs.
• Devise methods and systems to improved performance of staff and the service provided to our customers.
Role Dependencies
• Good inter-personal skills with MTN Staff, contractors and customers and build a good future working relationship.
Educational requirements
Education:
• Minimum qualification is a National diploma N6,S4,T3 in electrical light-current/electronics/communication engineering. Higher National diploma or degree will be advantages.
• Code 8 EB drivers licence
Experience required
• Must have natural leadership and supervisory ability with a minimum of five years' experience in the telecoms industry.
• Transmission experience. ( 2, 34, 140 M/bit, STM, SDH equipment, IP.)
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.
• Experienced in working in elevated positions.
• Computer literate with Windows and MS Office experience
• Prepared to work long hours and travel long distances.
Skills required
Knowledge:
• A good knowledge of the operation, maintenance, planning and implementation of Digital Transmission, Microwave RF transmission and multiplexing systems.
• A good knowledge of 2, 34, 140 M/Bit and STM transmission architecture.
• Computer literate with practical experience in the use of the Microsoft Office suite using the Windows OS.
Skills / physical competencies:
• Motivated & innovative self-starter
• Prepared to work long hours
• Handles working under stress and meeting deadlines
• Uses initiative in solving technical problems
• Can work in elevated positions, not scared of heights.
• Competent in the use of mechanical & electrical hand tools.
• Have good communication skills resolving conflict and negotiate win-win solutions.
Behavioural qualities:
• Self-Disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Proven initiative and innovation with the ability to work under stress while meeting deadlines.
• Excellent communication skills with the ability to motivate & control contractors.
• Be of sober disposition.
Other information
Reference No: IRC65340
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: Training:
• A sound knowledge of Transmission or Microwave and RF systems.
• Elementary training in personnel management covering supervisory fundamentals.
• Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5729
Location of position
MTN
South Africa
Free State
Bloemfontein
Bloemfontein
Job mission
• To perform high-level support functions on all MTN transmission equipment used in MTN's Network.
• Implementation and introduction of cross connect equipment to the MTN Network. Maintaining and administrating the transmission management system. Design, compilation and reporting on the availability of the transmission network in light of the Service Level Agreement. To ensure network expansion is carried out to schedule.
• Supervise technical activities; vision and expertise ensuring staff competencies meet the convergent technological challenges of the
KPA duties
• To perform high-level support functions on all MTN transmission equipment at Switching Centres and BTS sites.
• Project manage the delivery of all transmission capacities at required service levels (99.5 or 99.95)
• To administer accurate data within the current database i.e. accurate tracking of RFQ's and orders placed with Telcos and any changes thereof, Co-ordination of the acceptance testing of all telco delivered links.
• To report on the availability of the Transmission Network in light of the telco SLA and address Special Investigations on Links not meeting the requested and supplied Service Level.
• Interface to telco to escalate "Major Link Outages" on failures, Special Investigations on repetitive failures and Links not meeting the agreed Service Level.
• Co-ordinate meetings with telcos, regarding new link deliveries, diverse routing 99.95 and planning of transmission from MTN's infrastructure.
• To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to vendor if unable to fix. To close or forward all trouble tickets promptly.
• To maintain a sound working relationship between the network group and all associated parties, within the company and external.
• To ensure that all planned network expansions take place on schedule.
• To maintain a comprehensive set of records including all transmission links on transmission Nodes and availability of transmission equipment demands and spares and provide training to staff in the Region.
• Control the rollout and interface to Telkom with the installation of the Surveillance Monitoring equipment supplied and installed by Telkom.
• Assist with the operational establishment and development of new MTN networks in the international arena.
• Provide on-the-job training and guidance too new and replacement employees
• Installation and commissioning of transmission nodes, including vendor specific technologies
• To be fully conversant in the various types of RBS equipment. This includes troubleshooting and faultfinding, link analysis, RF functionality, power equipment etc.
• Submit reports to designated management, as per requirements.
• Ensure objectives set by management are achieved within the measured period and as per KPI’s
Supervisory / Leadership / Managerial Tasks:
• To project manage all Transmission aspects in the Region & contractors ensuring due dates and quality are strictly adhered to.
• Supervise staff and training programs.
• Devise methods and systems to improved performance of staff and the service provided to our customers.
Role Dependencies
• Good inter-personal skills with MTN Staff, contractors and customers and build a good future working relationship.
Educational requirements
Education:
• Minimum qualification is a National diploma N6,S4,T3 in electrical light-current/electronics/communication engineering. Higher National diploma or degree will be advantages.
• Code 8 EB drivers licence
Experience required
• Must have natural leadership and supervisory ability with a minimum of five years' experience in the telecoms industry.
• Transmission experience. ( 2, 34, 140 M/bit, STM, SDH equipment, IP.)
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.
• Experienced in working in elevated positions.
• Computer literate with Windows and MS Office experience
• Prepared to work long hours and travel long distances.
Skills required
Knowledge:
• A good knowledge of the operation, maintenance, planning and implementation of Digital Transmission, Microwave RF transmission and multiplexing systems.
• A good knowledge of 2, 34, 140 M/Bit and STM transmission architecture.
• Computer literate with practical experience in the use of the Microsoft Office suite using the Windows OS.
Skills / physical competencies:
• Motivated & innovative self-starter
• Prepared to work long hours
• Handles working under stress and meeting deadlines
• Uses initiative in solving technical problems
• Can work in elevated positions, not scared of heights.
• Competent in the use of mechanical & electrical hand tools.
• Have good communication skills resolving conflict and negotiate win-win solutions.
Behavioural qualities:
• Self-Disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Proven initiative and innovation with the ability to work under stress while meeting deadlines.
• Excellent communication skills with the ability to motivate & control contractors.
• Be of sober disposition.
Other information
Reference No: IRC65340
Position Type: Permanent
Affirmative Action: Open to All
Salary:
Additional: Training:
• A sound knowledge of Transmission or Microwave and RF systems.
• Elementary training in personnel management covering supervisory fundamentals.
• Computer literate with a good knowledge of the MSOffice packages and the ability to set up spreadsheet, databases and presentations.
Applications close 22 Jun 2012.
How to Apply;
http://jobs.mtn.co.za/mtnjobs/web/VacancyDetails.aspx?vacid=5729
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