Job Title:Application Hosting Admin
Rose Hill,Mauritius: Moka Road
Mauritius
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Manage all changes on customer IT platform
Maintain critical and complex Information Systems of our customers according to SLA
Be the technical operational owner of several Information Systems
Lead, manage all incidents resolution on customer IT platform (troubleshooting, problem solving)
Provide on-call support during non-business hours
Manage the technical documentation
Support and train the level 1 team on proactive incident resolution
Work closely with the IT CSM and other level 2 located in Egypt, Mauritius or France
Lead Change Management (handling changes in IT infrastructure)
about you
Good experience on Firewall, Hosting and/or network environment
Excellent Knowledge on Unix/Linux OS and windows
vExcellent Knowledge on Extranet/Internet protocols (TCP-IP, SMTP/POP, DNS, Proxy etc.)
Good knowledge on Network system.
Should have at least 4-5 years of experience on IT management
Proven working experience in Operating Systems - Windows/Linux/Redhat
Excellent knowledge on BEA Weblogic, Oracle, Symantec Cluster, Cisco, FW, Routing, VLAN
Good knowledge of TCP/IP (networking,protocols), Application Servers (BEA/Apache and n-tier architecture)
Knowledge of relational databases (Oracle), monitoring tools (Patrol) and backup solutions
Past experience (2-3 years) on Solaris environment (an added advantage)
Past Experience on VmWare (an added advantage)
Past Experience of Cloud technology (an added advantage)
additional information
Benefits:
Performance Bonus paid twice a year and it is based on the performance management system
Medical Scheme
Pension Scheme
Medical Check-Up upon joining the Company
13th Month Bonus as per legislation
Car Allowance
Meal Allowance
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24042
Thursday, 22 March 2012
Senior Monitoring Support Engineer Job Vacancy at Orange Telecom Egypt
Job Title:Senior Monitoring Support Engineer
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Main Team Functions:
1) Proactively detecting all incidents on IT Services and platforms (SMTP, Web Hosting, Server Hosting, Security, Exchange, Lotus Notes, etc..)
2) Independantly resolving at least 70% of all IT Incident.
3) Engaging expert teams (L2, L3 , Engineeering) when necessary or when needed
4) Ensuring on time resolution, by escalating to the appropriated experts and management when necessary or when needed
Additional Senior Functions:
1) Assisting & supporting other team members when needed
2) Help team members to advance their technical skills and best practices
3) Participating in the buddy program if required
4) Promoting security awareness among the team members
5) Setting a good leadership example (leading by example)
6) Compiling reports when needed
7) Showing and promoting a healthy team spirit
8) Exercising integrity and fairness at all times
9) Reporting any abuse of the organizational resources immediately
10) Efficiently manage the breaks for all team members.
11) Assisting in motivating other team members
12) Assisting in resolving conflicts if needed
13) Assisting to promote ethical awareness among the team members
14) Assisting to promote an environment oriented to trust, open communication, creative thinking and cohesive team effort
15) Assisting to promote the organizational vision
about you
Practical monitoring team experince for more than 18 months
Fluency in both English & French is a MUST
Excellent interpersonal & communication skills
Ability to understand customer infrastructure & Services offered by Orange
Excellent customer handling skills & focus
Ability to work under pressure and to deal with multiple tasks
Educational background:
B.Sc in Electrical Engineering (Communication section) or Computer science
Experience or knowledge with the following platforms is a plus
UNIX - Sun Solaris 5, 6 and above
Windows server 2000, 2003
Good understanding of the Internet Protocol Suite (TCP/IP)
Messaging services such as (Lotus Notes, Microsoft Exchange, SMTP relays)
Web and application technologies
Security solutions: Reverse & Forward Proxy, Managed Firewall, Managed anti-virus, strong authentication
DNS knowledge: understand the global mechanism
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24061
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Main Team Functions:
1) Proactively detecting all incidents on IT Services and platforms (SMTP, Web Hosting, Server Hosting, Security, Exchange, Lotus Notes, etc..)
2) Independantly resolving at least 70% of all IT Incident.
3) Engaging expert teams (L2, L3 , Engineeering) when necessary or when needed
4) Ensuring on time resolution, by escalating to the appropriated experts and management when necessary or when needed
Additional Senior Functions:
1) Assisting & supporting other team members when needed
2) Help team members to advance their technical skills and best practices
3) Participating in the buddy program if required
4) Promoting security awareness among the team members
5) Setting a good leadership example (leading by example)
6) Compiling reports when needed
7) Showing and promoting a healthy team spirit
8) Exercising integrity and fairness at all times
9) Reporting any abuse of the organizational resources immediately
10) Efficiently manage the breaks for all team members.
11) Assisting in motivating other team members
12) Assisting in resolving conflicts if needed
13) Assisting to promote ethical awareness among the team members
14) Assisting to promote an environment oriented to trust, open communication, creative thinking and cohesive team effort
15) Assisting to promote the organizational vision
about you
Practical monitoring team experince for more than 18 months
Fluency in both English & French is a MUST
Excellent interpersonal & communication skills
Ability to understand customer infrastructure & Services offered by Orange
Excellent customer handling skills & focus
Ability to work under pressure and to deal with multiple tasks
Educational background:
B.Sc in Electrical Engineering (Communication section) or Computer science
Experience or knowledge with the following platforms is a plus
UNIX - Sun Solaris 5, 6 and above
Windows server 2000, 2003
Good understanding of the Internet Protocol Suite (TCP/IP)
Messaging services such as (Lotus Notes, Microsoft Exchange, SMTP relays)
Web and application technologies
Security solutions: Reverse & Forward Proxy, Managed Firewall, Managed anti-virus, strong authentication
DNS knowledge: understand the global mechanism
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24061
Monitoring Tools Eng Job Vacancy at Orange Telecom Egypt
Job Title:Monitoring Tools Eng
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
design, development and support of monitoring solutions based on specific technologies
development of scripts and automation to support the operation of the monitoring infrastructure and solutions, and to fulfil requirements of support teams and customers
close interaction with infrastructure, security, and messaging and application management teams, customer solutions teams, and customers to capture requirements and to define, deliver and test solutions
specification of requirements and definition of acceptance tests for development by 3rd parties where appropriate
planning and support of complex customer implementations
maintenance of the solution catalogue for the monitoring solutions and creation of documentation to support solutions
adherence to change and release management processes
contribute when needed in pre-sales process and TTM projects
contribution to overall road map for monitoring solutions
planning and managing workload
delivery of quality solutions to agreed deadlines
reporting of KPIs, activity and project progress
participation in team meetings
about you
B.Sc. Computer, Telecommunication or Electronics engineering/IT degree or equivalent
technical background in server, application, security or infrastructure solutions
general knowledge and awareness of monitoring solutions
knowledge/experience of Unix, Windows OS
expertise in script development (shell, Perl, …)
knowledge/experience of specific monitoring products and technologies (BMC Performance Manager, HP OpenView, BMC Ecent Manager, SCOM, SNMP, ...) an advantage
proven excellent attention to detail and drive to deliver quality solutions to deadlines
fluent in spoken and written English. French an advantage.
strong team spirit
strong initiative and self motivation
Able to work independently
Excellent communication skills
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24060
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
design, development and support of monitoring solutions based on specific technologies
development of scripts and automation to support the operation of the monitoring infrastructure and solutions, and to fulfil requirements of support teams and customers
close interaction with infrastructure, security, and messaging and application management teams, customer solutions teams, and customers to capture requirements and to define, deliver and test solutions
specification of requirements and definition of acceptance tests for development by 3rd parties where appropriate
planning and support of complex customer implementations
maintenance of the solution catalogue for the monitoring solutions and creation of documentation to support solutions
adherence to change and release management processes
contribute when needed in pre-sales process and TTM projects
contribution to overall road map for monitoring solutions
planning and managing workload
delivery of quality solutions to agreed deadlines
reporting of KPIs, activity and project progress
participation in team meetings
about you
B.Sc. Computer, Telecommunication or Electronics engineering/IT degree or equivalent
technical background in server, application, security or infrastructure solutions
general knowledge and awareness of monitoring solutions
knowledge/experience of Unix, Windows OS
expertise in script development (shell, Perl, …)
knowledge/experience of specific monitoring products and technologies (BMC Performance Manager, HP OpenView, BMC Ecent Manager, SCOM, SNMP, ...) an advantage
proven excellent attention to detail and drive to deliver quality solutions to deadlines
fluent in spoken and written English. French an advantage.
strong team spirit
strong initiative and self motivation
Able to work independently
Excellent communication skills
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24060
Capacity Optimization Operations Job Opportunity at Orange Telecom Egypt
Job Title:BMC Capacity Optimization Operations
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Maintaining this document and operational documentations about monitoring tools and recommendations form L2 to L1 teams (TINs).
Performing change request (monitoring, unmonitoring server/blackout or post install monitoring setup).
Managing monitoring tickets and take necessary actions, with communication to others teams if necessary
Managing PEM basis tasks (PEM/PCO account/profile management)
Analyzing PEM log and tracking Patrol agent incident (on demand and in relation with S&T)
Managing PCA views
Reporting activities (related to requests, deployment of packages by project, platform monitoring repository: agents and KM installed, thresholds for PM or COM needs)
Reporting server usage (for license purposes)
Contributing to Minotaure alarms correlation in relation with S&T
Tracking Patrol Agent incident
Testing new Patrol packages provided by S&T for validation before their deployment
Deploying Patrol agent and knowlegde modules with BMC Distribution Server tools
Managing configuration files for unmonitoring on demand or planned by project/environment (including Minotaure).
Assuming Patrol L1 support
about you
BMC tools (Patrol7, PEM, BEM, Distribution Server) for monitoring
Solaris and linux for operating systems
Veritas software (VM, VXFS, VCS) for clustering
Multi-domain SUN (E15K, E25K, M8K,M9K), EMC for hardware.
Apache, Weblogic for middleware.
Network/infrastructure (VLAN, Routage, FW, HPOV)
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24058
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Maintaining this document and operational documentations about monitoring tools and recommendations form L2 to L1 teams (TINs).
Performing change request (monitoring, unmonitoring server/blackout or post install monitoring setup).
Managing monitoring tickets and take necessary actions, with communication to others teams if necessary
Managing PEM basis tasks (PEM/PCO account/profile management)
Analyzing PEM log and tracking Patrol agent incident (on demand and in relation with S&T)
Managing PCA views
Reporting activities (related to requests, deployment of packages by project, platform monitoring repository: agents and KM installed, thresholds for PM or COM needs)
Reporting server usage (for license purposes)
Contributing to Minotaure alarms correlation in relation with S&T
Tracking Patrol Agent incident
Testing new Patrol packages provided by S&T for validation before their deployment
Deploying Patrol agent and knowlegde modules with BMC Distribution Server tools
Managing configuration files for unmonitoring on demand or planned by project/environment (including Minotaure).
Assuming Patrol L1 support
about you
BMC tools (Patrol7, PEM, BEM, Distribution Server) for monitoring
Solaris and linux for operating systems
Veritas software (VM, VXFS, VCS) for clustering
Multi-domain SUN (E15K, E25K, M8K,M9K), EMC for hardware.
Apache, Weblogic for middleware.
Network/infrastructure (VLAN, Routage, FW, HPOV)
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24058
Capacity optimization operations Job Vacancy at Orange Telecom Egypt
Job Title:BMC Capacity optimization operations
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Maintaining this document and operational documentations about monitoring tools and recommendations form L2 to L1 teams (TINs).
Performing change request (monitoring, unmonitoring server/blackout or post install monitoring setup).
Managing monitoring tickets and take necessary actions, with communication to others teams if necessary
Managing PEM basis tasks (PEM/PCO account/profile management)
Analyzing PEM log and tracking Patrol agent incident (on demand and in relation with S&T)
Managing PCA views
Reporting activities (related to requests, deployment of packages by project, platform monitoring repository: agents and KM installed, thresholds for PM or COM needs)
Reporting server usage (for license purposes)
Contributing to Minotaure alarms correlation in relation with S&T
Tracking Patrol Agent incident
Testing new Patrol packages provided by S&T for validation before their deployment
Deploying Patrol agent and knowlegde modules with BMC Distribution Server tools
Managing configuration files for unmonitoring on demand or planned by project/environment (including Minotaure).
Assuming Patrol L1 support
about you
BMC tools (Patrol7, PEM, BEM, Distribution Server) for monitoring
Solaris and linux for operating systems
Veritas software (VM, VXFS, VCS) for clustering
Multi-domain SUN (E15K, E25K, M8K,M9K), EMC for hardware.
Apache, Weblogic for middleware.
Network/infrastructure (VLAN, Routage, FW, HPOV)
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24057
Cairo,Egypt:City Star Tower 3
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Maintaining this document and operational documentations about monitoring tools and recommendations form L2 to L1 teams (TINs).
Performing change request (monitoring, unmonitoring server/blackout or post install monitoring setup).
Managing monitoring tickets and take necessary actions, with communication to others teams if necessary
Managing PEM basis tasks (PEM/PCO account/profile management)
Analyzing PEM log and tracking Patrol agent incident (on demand and in relation with S&T)
Managing PCA views
Reporting activities (related to requests, deployment of packages by project, platform monitoring repository: agents and KM installed, thresholds for PM or COM needs)
Reporting server usage (for license purposes)
Contributing to Minotaure alarms correlation in relation with S&T
Tracking Patrol Agent incident
Testing new Patrol packages provided by S&T for validation before their deployment
Deploying Patrol agent and knowlegde modules with BMC Distribution Server tools
Managing configuration files for unmonitoring on demand or planned by project/environment (including Minotaure).
Assuming Patrol L1 support
about you
BMC tools (Patrol7, PEM, BEM, Distribution Server) for monitoring
Solaris and linux for operating systems
Veritas software (VM, VXFS, VCS) for clustering
Multi-domain SUN (E15K, E25K, M8K,M9K), EMC for hardware.
Apache, Weblogic for middleware.
Network/infrastructure (VLAN, Routage, FW, HPOV)
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24057
Application Hosting Admin Job Opportunity at Orange Telecom Mauritius
Job Title:Application Hosting Admin
Rose Hill,Mauritius: Moka Road
Mauritius
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Manage all changes on customer IT platform
Maintain critical and complex Information Systems of our customers according to SLA
Be the technical operational owner of several Information Systems
Lead, manage all incidents resolution on customer IT platform (troubleshooting, problem solving)
Provide on-call support during non-business hours
Manage the technical documentation
Support and train the level 1 team on proactive incident resolution
Work closely with the IT CSM and other level 2 located in Egypt, Mauritius or France
Lead Change Management (handling changes in IT infrastructure)
about you
Good experience on Firewall, Hosting and/or network environment
Excellent Knowledge on Unix/Linux OS and windows
Excellent Knowledge on Extranet/Internet protocols (TCP-IP, SMTP/POP, DNS, Proxy etc.)
Good knowledge on Network system.
Should have at least 4-5 years of experience on IT management
Proven working experience in Operating Systems - Windows/Linux/Redhat
Excellent knowledge on BEA Weblogic, Oracle, Symantec Cluster, VTOM Infrastructure (Cisco, FW, Routing, VLAN)
Good knowledge of TCP/IP (networking,protocols), Application Servers (BEA/Apache and n-tier architecture)
Knowledge of relational databases (Oracle), monitoring tools (Patrol) and backup solutions
Past experience (2-3 years) on Solaris environment (an added advantage)
Past Experience on scheduler environments eg : VTOM (an added advantage)
additional information
Benefits:
Performance Bonus paid twice a year and it is based on the performance management system
Medical Scheme
Pension Scheme
Medical Check-Up upon joining the Company
13th Month Bonus as per legislation
Car Allowance
Meal Allowance
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24107
Rose Hill,Mauritius: Moka Road
Mauritius
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Manage all changes on customer IT platform
Maintain critical and complex Information Systems of our customers according to SLA
Be the technical operational owner of several Information Systems
Lead, manage all incidents resolution on customer IT platform (troubleshooting, problem solving)
Provide on-call support during non-business hours
Manage the technical documentation
Support and train the level 1 team on proactive incident resolution
Work closely with the IT CSM and other level 2 located in Egypt, Mauritius or France
Lead Change Management (handling changes in IT infrastructure)
about you
Good experience on Firewall, Hosting and/or network environment
Excellent Knowledge on Unix/Linux OS and windows
Excellent Knowledge on Extranet/Internet protocols (TCP-IP, SMTP/POP, DNS, Proxy etc.)
Good knowledge on Network system.
Should have at least 4-5 years of experience on IT management
Proven working experience in Operating Systems - Windows/Linux/Redhat
Excellent knowledge on BEA Weblogic, Oracle, Symantec Cluster, VTOM Infrastructure (Cisco, FW, Routing, VLAN)
Good knowledge of TCP/IP (networking,protocols), Application Servers (BEA/Apache and n-tier architecture)
Knowledge of relational databases (Oracle), monitoring tools (Patrol) and backup solutions
Past experience (2-3 years) on Solaris environment (an added advantage)
Past Experience on scheduler environments eg : VTOM (an added advantage)
additional information
Benefits:
Performance Bonus paid twice a year and it is based on the performance management system
Medical Scheme
Pension Scheme
Medical Check-Up upon joining the Company
13th Month Bonus as per legislation
Car Allowance
Meal Allowance
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24107
Technology Consultant Job Vacancy at Orange Telecom
Job Title:Technology Consultant
Cairo,Egypt:City Stars Tower 2
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Sales & Marketing Europe
about the role
Technology Consultants (TC) dedicated to one or more accounts will be responsible of transferring customers’ requirements into an orderable solution based on Orange Business products and services. For installed products & solutions, they own technical design from concept to subsequent implementation, including technical validation of all implementation, moves, adds and changes, and associated customer interactions.
As Technology Consultant, supporting the customers with activities will include the following:
General
Maintain a good level of communication with the customer and act as their technical champion within OBS.
Ensuring that service details being requested can be delivered (checking Availability, Capacity, and Technical Compliance, Regulatory etc).
Documenting solutions to allow project teams to deploy services and for Operational hand-off.
Accountable for Quote To Bill commercial and technical milestones (i.e. SRF1 & SRF2)
Reporting to TDC account team lead and subsequently to the Head of the Euronet Technology Office
Business Development
Build technical solution proposals for standard service requests when required.
Propose alternative solutions to resolve problems and service availability issues.
Support the Sales community in developing technical solutions as required.
Post-Sales Support
Liaise directly with customer to obtain all relevant technical information for successful order validation & project delivery.
Provide full technical detail as required for the service that is being ordered (in line with the high level customer requirements captured by Sales) as specified by the Service Build or Service Request Form.
Single point of contact for the customers’ technical changes
Meet or exceed the targets set by the management with regards to order processing, technical clarifications and personal development
about you
Thorough knowledge of Avaya IPT, UC, CC - APDS or higher preferred
Experienced at navigating ACM, System Platform, System Manager, Session Manager
Knowledge of TCP/IP, IPVPN, LAN, Remote Access protocols desired
Complete understanding of converged network requirements including QoS
Experience working with and designing OSPF and BGP routing networks desired
Reasonable commercial acumen
Proficient computer skills including MS Office products (i.e. Visio, Excel, etc)
Excellent organizational and planning skills
Customer facing skills
Good Project Management skills
Detail oriented
Time management skills
Excellent communication and interpersonal skills
Ability to provide mentorship and coaching to Junior Team members desired
Independent self starter
“Can Do”, customer-focused attitude
Team Player - able to support team members with IPT expertise
Fluent in both spoken and written English; German is a plus
Degree/Equivalent in telecommunications or IT field.
Cisco Certified (or equivalent experience) CCNA/CCDA desired
Experience on video system interoperability desired
Significant technical experience in telecommunications / service provider arena
Skills / Qualifications:
Educational background:
Degree/Equivalent in telecommunications or IT field.
BSC in Engineering or more
Knowledge in MS excel / MS Access and Visual Basic would be appreciated.
Professional Experience:
5 years technical experience in network technology
Previous success in a customer facing technical support or pre/post sales consultancy
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24106
Cairo,Egypt:City Stars Tower 2
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Sales & Marketing Europe
about the role
Technology Consultants (TC) dedicated to one or more accounts will be responsible of transferring customers’ requirements into an orderable solution based on Orange Business products and services. For installed products & solutions, they own technical design from concept to subsequent implementation, including technical validation of all implementation, moves, adds and changes, and associated customer interactions.
As Technology Consultant, supporting the customers with activities will include the following:
General
Maintain a good level of communication with the customer and act as their technical champion within OBS.
Ensuring that service details being requested can be delivered (checking Availability, Capacity, and Technical Compliance, Regulatory etc).
Documenting solutions to allow project teams to deploy services and for Operational hand-off.
Accountable for Quote To Bill commercial and technical milestones (i.e. SRF1 & SRF2)
Reporting to TDC account team lead and subsequently to the Head of the Euronet Technology Office
Business Development
Build technical solution proposals for standard service requests when required.
Propose alternative solutions to resolve problems and service availability issues.
Support the Sales community in developing technical solutions as required.
Post-Sales Support
Liaise directly with customer to obtain all relevant technical information for successful order validation & project delivery.
Provide full technical detail as required for the service that is being ordered (in line with the high level customer requirements captured by Sales) as specified by the Service Build or Service Request Form.
Single point of contact for the customers’ technical changes
Meet or exceed the targets set by the management with regards to order processing, technical clarifications and personal development
about you
Thorough knowledge of Avaya IPT, UC, CC - APDS or higher preferred
Experienced at navigating ACM, System Platform, System Manager, Session Manager
Knowledge of TCP/IP, IPVPN, LAN, Remote Access protocols desired
Complete understanding of converged network requirements including QoS
Experience working with and designing OSPF and BGP routing networks desired
Reasonable commercial acumen
Proficient computer skills including MS Office products (i.e. Visio, Excel, etc)
Excellent organizational and planning skills
Customer facing skills
Good Project Management skills
Detail oriented
Time management skills
Excellent communication and interpersonal skills
Ability to provide mentorship and coaching to Junior Team members desired
Independent self starter
“Can Do”, customer-focused attitude
Team Player - able to support team members with IPT expertise
Fluent in both spoken and written English; German is a plus
Degree/Equivalent in telecommunications or IT field.
Cisco Certified (or equivalent experience) CCNA/CCDA desired
Experience on video system interoperability desired
Significant technical experience in telecommunications / service provider arena
Skills / Qualifications:
Educational background:
Degree/Equivalent in telecommunications or IT field.
BSC in Engineering or more
Knowledge in MS excel / MS Access and Visual Basic would be appreciated.
Professional Experience:
5 years technical experience in network technology
Previous success in a customer facing technical support or pre/post sales consultancy
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24106
Senior Software Designer Job Vacancy at Orange Telecom Egypt
Job Title:Senior Software Designer
Cairo,Egypt: NTI Bldg (R&D)
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Be part of software development team to design, develop, and test software solutions.
Lead software development activities and help other team members
about you
Business Domains:
Mobile Payment, Transactions and Contactless applications
Location Based Services
Vocal and Multimedia Services
Embedded software development
Familiarity and experience with the telecommunications domain
Integration with operator billing systems is a plus
Design Skills and Practices:
Good Design Skills and Experience, Object Oriented Analysis and Design, Design Patterns and UML, Object Modeling and Domain Modeling, Data Modeling, familiarity with software design best practices with decent understanding of Design to Interfaces, and Dependency Injection
Experience with Object Oriented Programming languages, namely: Java, other languages are a plus: C++, Scala, Clojure, ...
Experience with Service Oriented Architecture(SOA) based solutions is a plus
Familiarity with Enterprise Integration Patterns is a plus
Familiarity with OSGi is a plus
Development Practices and tools:
Experienced and comfortable with writing automated tests using frameworks like: JUnit, Selenium, Concordion, Unitils, Mockito, EasyMock, DBUnit, ...
Comfortable with Java Integrated Development Environments (like: Eclipse, Netbeans, InteliJIdea) including familiarity with their features, shortcuts, debugging, and profiling
Good understanding of general version control concepts including branching and tagging
Familiarity with :
Build and dependency management systems, like: Maven2, Ant + Ivy, Gradle, ...
Agile Development and XP, engineering practices, like: Automated Testing, TDD, Continuous Integration, ...
Distributed Version Control Systems, like: Git, Mercurial
Project Management and Issue Tracking Systems, like: Jira, Redmine
Knowledge sharing and collaboration systems, like: Confluence
Maven Repository Management Systems, like: Sonatype Nexus, JFrog Artifactory
Release Management procedures and best practices
Web Application development
Minimum 6 Years of experience relevant to one or more of the above business domain
Java Programming Language, and Java SE
Working experience with:
Dependency Injection frameworks, like: Google Guice, Spring Framework, Contexts and Dependency Injection (CDI)
Persistence and ORM Frameworks, Like: JPA, Hibernate, EclipseLink, EBean
Web containers and application servers, like: Tomcat, Jetty, GlassFish, JBoss, IBM WebSphere
Web frameworks, like: Vaadin, JSF, Spring MVC, Struts2, Apache Wicket, ...
Web Services, REST and SOAP is a plus
HTML, CSS, JavaScript, and JSON
XML Parsing and Manipulation, and XSD
SQL , PL-SQL is a plus
Database engines like: Oracle, MySQL, Postgresql ... (Covering: Installation, Development, Administration, and Performance Tuning)
Familiarity with :
HTML5, Websockets
CoffeeScript
JSP, Servlet and EJB
Linux, including common system administration and package installation
Network protocols like: HTTP, FTP ...
SSL, PKI, CA Mobile Application development
Java Mobile Edition
Swing ME, LWUIT, Location API(s), Push Registry, Localization
Mobile optimized HTML5
Android application development, NDK is a plus, published applications is a plus
IOS application development, published applications is a plus
Symbian OS
Blackberry development kit, including Enterprise Kit
Windows CE
Windows Phone 7
Education and soft skills:
A university degree in communications engineering, computer engineering, computer science or any other related discipline
Fluent English, Knowledge of French is a plus
Dynamic & creative
Excellent communication skills
Excellent presentation skills and report writing
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24109
Cairo,Egypt: NTI Bldg (R&D)
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
Be part of software development team to design, develop, and test software solutions.
Lead software development activities and help other team members
about you
Business Domains:
Mobile Payment, Transactions and Contactless applications
Location Based Services
Vocal and Multimedia Services
Embedded software development
Familiarity and experience with the telecommunications domain
Integration with operator billing systems is a plus
Design Skills and Practices:
Good Design Skills and Experience, Object Oriented Analysis and Design, Design Patterns and UML, Object Modeling and Domain Modeling, Data Modeling, familiarity with software design best practices with decent understanding of Design to Interfaces, and Dependency Injection
Experience with Object Oriented Programming languages, namely: Java, other languages are a plus: C++, Scala, Clojure, ...
Experience with Service Oriented Architecture(SOA) based solutions is a plus
Familiarity with Enterprise Integration Patterns is a plus
Familiarity with OSGi is a plus
Development Practices and tools:
Experienced and comfortable with writing automated tests using frameworks like: JUnit, Selenium, Concordion, Unitils, Mockito, EasyMock, DBUnit, ...
Comfortable with Java Integrated Development Environments (like: Eclipse, Netbeans, InteliJIdea) including familiarity with their features, shortcuts, debugging, and profiling
Good understanding of general version control concepts including branching and tagging
Familiarity with :
Build and dependency management systems, like: Maven2, Ant + Ivy, Gradle, ...
Agile Development and XP, engineering practices, like: Automated Testing, TDD, Continuous Integration, ...
Distributed Version Control Systems, like: Git, Mercurial
Project Management and Issue Tracking Systems, like: Jira, Redmine
Knowledge sharing and collaboration systems, like: Confluence
Maven Repository Management Systems, like: Sonatype Nexus, JFrog Artifactory
Release Management procedures and best practices
Web Application development
Minimum 6 Years of experience relevant to one or more of the above business domain
Java Programming Language, and Java SE
Working experience with:
Dependency Injection frameworks, like: Google Guice, Spring Framework, Contexts and Dependency Injection (CDI)
Persistence and ORM Frameworks, Like: JPA, Hibernate, EclipseLink, EBean
Web containers and application servers, like: Tomcat, Jetty, GlassFish, JBoss, IBM WebSphere
Web frameworks, like: Vaadin, JSF, Spring MVC, Struts2, Apache Wicket, ...
Web Services, REST and SOAP is a plus
HTML, CSS, JavaScript, and JSON
XML Parsing and Manipulation, and XSD
SQL , PL-SQL is a plus
Database engines like: Oracle, MySQL, Postgresql ... (Covering: Installation, Development, Administration, and Performance Tuning)
Familiarity with :
HTML5, Websockets
CoffeeScript
JSP, Servlet and EJB
Linux, including common system administration and package installation
Network protocols like: HTTP, FTP ...
SSL, PKI, CA Mobile Application development
Java Mobile Edition
Swing ME, LWUIT, Location API(s), Push Registry, Localization
Mobile optimized HTML5
Android application development, NDK is a plus, published applications is a plus
IOS application development, published applications is a plus
Symbian OS
Blackberry development kit, including Enterprise Kit
Windows CE
Windows Phone 7
Education and soft skills:
A university degree in communications engineering, computer engineering, computer science or any other related discipline
Fluent English, Knowledge of French is a plus
Dynamic & creative
Excellent communication skills
Excellent presentation skills and report writing
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24109
Telecom Engineer Job Vacancy at Orange Telecom Egypt
Job Title:Telecom Engineer
Cairo,Egypt:City Stars Tower 2
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Finance
about the role
regional responsilbilties:
support the voice support specialists and central teams on all corporate voice related changes within ME and AFR on their day to day business.
ensure high level end user support for all corporate Orange Business Services end users within the ME and AF region.
perform 1st level CISCO IPT enduser remote support.
manage 1st level CISCO IPT enduser onsite support.
manage external vendors on their local 1st and 2nd level user and TDM PABX system support.
perform call logging for PABX’s in ME and AFR and ensure cross charging to related cost departments through the correct path.
cairo center responsibilities:
perform 1st and 2nd level support for all corporate enduser during business hours.
control 1st and 2nd level support via contracted service supplier during off busniness hours.
manage 3rd level support via service suppliers and vendors.
support for onsite video conference and Telepresence equipment.
support the administration of mobile phones within Egypt.
perform call logging for the Cairo PABX’s and ensure best call flow under cost, quality and MSC management objectives.
about you
Fluent English in speaking and writing, French is a benefit.
Good understanding of voice network structures and functions.
Experience with PC and LAN equipment.
Experience with VPN networking.
Knowledge of ISDN protocols.
Good understanding of CRM.
Good MS office skills.
Good VoFR and VoIP knowledge.
Good understanding of IPT technologie.
3+ years experience in configuration and maintenance for following voice equipment / applications:
Nortel Succession IPT switches
Nortel voice mail and Call Pilot system
CISCO IPT end user equipment
CISCO end user support and 1st level configuration (CUCM)
UNITY voice mail system
Automatic Call Distribution (ACD)
Customer Controlled Routing (CCR)
Nortel TDM system (M1, O11)
AVAYA IPT system (ACM)
IVR
CISCO IPT gateway configurations
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24110
Cairo,Egypt:City Stars Tower 2
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Finance
about the role
regional responsilbilties:
support the voice support specialists and central teams on all corporate voice related changes within ME and AFR on their day to day business.
ensure high level end user support for all corporate Orange Business Services end users within the ME and AF region.
perform 1st level CISCO IPT enduser remote support.
manage 1st level CISCO IPT enduser onsite support.
manage external vendors on their local 1st and 2nd level user and TDM PABX system support.
perform call logging for PABX’s in ME and AFR and ensure cross charging to related cost departments through the correct path.
cairo center responsibilities:
perform 1st and 2nd level support for all corporate enduser during business hours.
control 1st and 2nd level support via contracted service supplier during off busniness hours.
manage 3rd level support via service suppliers and vendors.
support for onsite video conference and Telepresence equipment.
support the administration of mobile phones within Egypt.
perform call logging for the Cairo PABX’s and ensure best call flow under cost, quality and MSC management objectives.
about you
Fluent English in speaking and writing, French is a benefit.
Good understanding of voice network structures and functions.
Experience with PC and LAN equipment.
Experience with VPN networking.
Knowledge of ISDN protocols.
Good understanding of CRM.
Good MS office skills.
Good VoFR and VoIP knowledge.
Good understanding of IPT technologie.
3+ years experience in configuration and maintenance for following voice equipment / applications:
Nortel Succession IPT switches
Nortel voice mail and Call Pilot system
CISCO IPT end user equipment
CISCO end user support and 1st level configuration (CUCM)
UNITY voice mail system
Automatic Call Distribution (ACD)
Customer Controlled Routing (CCR)
Nortel TDM system (M1, O11)
AVAYA IPT system (ACM)
IVR
CISCO IPT gateway configurations
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24110
Project Leader Job Vacancy at Orange Telecom Egypt
Job Title:Project Leader
Cairo,Egypt:City Stars Tower 4
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Sales & Marketing Europe
about the role
Key Responsibilities
Excellence in project office, project control and planning functions is delivered when the project managers are supported such that the project delivers the results required by all stakeholders. Efficiency and effectiveness of execution of small projects for equipment and service ordering and delivery is displayed when the cost, quality and time targets are met to stakeholder satisfaction. The following responsibilities show the issues the project co-ordinator needs to manage.
1.Project Integration Management:
Carry out tasks focused on achieving customer deadlines. Take accountability for small project performance. Represent Orange Business Services to the customer in a in a positive way. Follow the Orange Business Services project management method.
Assist in the preparation and maintenance of project plans. Measure performance to plan, adjust as required. Manage a change management process to provide change control.
2.Project Scope Management:
Responsible for delivering the agreed outcomes required from small projects. Liaise with the Orange Business Services business units for project deliverables. Clarify definition of work required. Ensure acceptance of project deliverables by customer.
Work with project managers to establish and maintain scope control processes on large projects.
3.Project Time Management:
Define and control delivery schedules to meet customer targets.
On large projects assist project managers in the use a formal process to estimate times for all activities, sequence them and then prepare the schedule.
4.Project Cost Management:
Assist project managers through establishing and managing budget tracking processes and give forewarning of any deviations from budget.
5.Project Quality Management:
Report delivery schedule tracking to customer and internal stakeholders.
As part of the project office, project control function; establish quality requirements and compliance by project team members. Administer the project information base. Assist in the development of regular reports and minutes.
6.Project Human Resources Management:
Assist project manager in activities that promote team effectiveness, morale and productivity.
7.Project Communications Management:
Assist in the implementation of project communications providing regular reports and adhoc communications as required.
8.Project Risk Management:
As part of the project office, project control function; manage the risk management processes in support of the project manager.
9.Project Procurement Management:
Manage third party equipment and suppliers to achieve schedule.
As part of the project office, project control function; assist in establishment and management of procurement management processes as required. Facilitate team use of tools.
The Project Coordinator, has key relationships with the following:
Internal: Orange Business Services supplier groups
External: Customer project stakeholders, equipment suppliers
Project: Project stakeholders, team members, PM CoE/PMO
about you
Education, Skills and Experience Required
Essential:
Project Management:
Understands the principles, methods and techniques for the effective management of projects. Minimum of 2 years experience of demonstrated competence in project co-ordinator roles.
Communication:
Proficient written and oral communicator.
Goal Orientation:
Continuing to think about and work towards the agreed objective whatever the circumstances.
Initiative:
Being proactive, taking action and anticipating outcomes
Project Management Tools:
Familiar with the use of automated tools to assist in the project management process by automating mechanical tasks such as scheduling, resource balancing and time recording, e.g. Microsoft Project.
Software ToolsStrong working knowledge of the MS Office suite.
Progress Reporting:
Proficient in the methods and techniques for reporting the progress of activity against plan.
Logistics Management:
Proficient in the establishment and management of processes to co-ordinate the logistics of equipment ordering, delivery, shipping etc.
Project Administration:
Proficient in the establishment and management of general project administration needs including but not limited to team member induction, team accommodation needs, status meeting administration, time tracking processes, issue and risk management and change control processes, plan management, standards and procedures definition, project documentation management, templates and tools.
Deliverable Quality:
Demonstrable commitment to accuracy, methodical work processes and attention to detail.
Desirable:
Professional Qualification(s):A degree or diploma
Project Management:
Lead small projects. Previous involvement in network deployment projects.
Project Office:
Proficient in the design and management of a project office designed to support the delivery of large projects.
Project Management Methodologies:
Familiar with the application of project management methodologies to provide constancy of delivery quality.
Financial Management:
Familiar with project financial management. Experience in administration of project financial records, purchase order tracking and invoicing.
Asset Management:
Proficient in the design and management of project asset tracking.
Flexibility:
Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly
Cross-Functional and Inter-Disciplinary Awareness:
Understanding the needs, objectives and constraints of those in other disciplines and functions
Orange Business Services Tools:
Familiar with the business functions of clarify
Industry and Professional Standards:
Understanding of the standards associated with the role such as Orange Business Services project management standards.
Orange Business Services Product Knowledge:
Aware of the Orange Business Services products protfolio.
additional information
Orange Business Services Egypt MSC is located at City Stars Complex, we support all our employees with the highest level of services inlcuding medical and life insurance; this is in addition to a number of discount opportunities at several restaurants, shops, hotels, nurseries….and much more
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24097
Cairo,Egypt:City Stars Tower 4
Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Sales & Marketing Europe
about the role
Key Responsibilities
Excellence in project office, project control and planning functions is delivered when the project managers are supported such that the project delivers the results required by all stakeholders. Efficiency and effectiveness of execution of small projects for equipment and service ordering and delivery is displayed when the cost, quality and time targets are met to stakeholder satisfaction. The following responsibilities show the issues the project co-ordinator needs to manage.
1.Project Integration Management:
Carry out tasks focused on achieving customer deadlines. Take accountability for small project performance. Represent Orange Business Services to the customer in a in a positive way. Follow the Orange Business Services project management method.
Assist in the preparation and maintenance of project plans. Measure performance to plan, adjust as required. Manage a change management process to provide change control.
2.Project Scope Management:
Responsible for delivering the agreed outcomes required from small projects. Liaise with the Orange Business Services business units for project deliverables. Clarify definition of work required. Ensure acceptance of project deliverables by customer.
Work with project managers to establish and maintain scope control processes on large projects.
3.Project Time Management:
Define and control delivery schedules to meet customer targets.
On large projects assist project managers in the use a formal process to estimate times for all activities, sequence them and then prepare the schedule.
4.Project Cost Management:
Assist project managers through establishing and managing budget tracking processes and give forewarning of any deviations from budget.
5.Project Quality Management:
Report delivery schedule tracking to customer and internal stakeholders.
As part of the project office, project control function; establish quality requirements and compliance by project team members. Administer the project information base. Assist in the development of regular reports and minutes.
6.Project Human Resources Management:
Assist project manager in activities that promote team effectiveness, morale and productivity.
7.Project Communications Management:
Assist in the implementation of project communications providing regular reports and adhoc communications as required.
8.Project Risk Management:
As part of the project office, project control function; manage the risk management processes in support of the project manager.
9.Project Procurement Management:
Manage third party equipment and suppliers to achieve schedule.
As part of the project office, project control function; assist in establishment and management of procurement management processes as required. Facilitate team use of tools.
The Project Coordinator, has key relationships with the following:
Internal: Orange Business Services supplier groups
External: Customer project stakeholders, equipment suppliers
Project: Project stakeholders, team members, PM CoE/PMO
about you
Education, Skills and Experience Required
Essential:
Project Management:
Understands the principles, methods and techniques for the effective management of projects. Minimum of 2 years experience of demonstrated competence in project co-ordinator roles.
Communication:
Proficient written and oral communicator.
Goal Orientation:
Continuing to think about and work towards the agreed objective whatever the circumstances.
Initiative:
Being proactive, taking action and anticipating outcomes
Project Management Tools:
Familiar with the use of automated tools to assist in the project management process by automating mechanical tasks such as scheduling, resource balancing and time recording, e.g. Microsoft Project.
Software ToolsStrong working knowledge of the MS Office suite.
Progress Reporting:
Proficient in the methods and techniques for reporting the progress of activity against plan.
Logistics Management:
Proficient in the establishment and management of processes to co-ordinate the logistics of equipment ordering, delivery, shipping etc.
Project Administration:
Proficient in the establishment and management of general project administration needs including but not limited to team member induction, team accommodation needs, status meeting administration, time tracking processes, issue and risk management and change control processes, plan management, standards and procedures definition, project documentation management, templates and tools.
Deliverable Quality:
Demonstrable commitment to accuracy, methodical work processes and attention to detail.
Desirable:
Professional Qualification(s):A degree or diploma
Project Management:
Lead small projects. Previous involvement in network deployment projects.
Project Office:
Proficient in the design and management of a project office designed to support the delivery of large projects.
Project Management Methodologies:
Familiar with the application of project management methodologies to provide constancy of delivery quality.
Financial Management:
Familiar with project financial management. Experience in administration of project financial records, purchase order tracking and invoicing.
Asset Management:
Proficient in the design and management of project asset tracking.
Flexibility:
Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly
Cross-Functional and Inter-Disciplinary Awareness:
Understanding the needs, objectives and constraints of those in other disciplines and functions
Orange Business Services Tools:
Familiar with the business functions of clarify
Industry and Professional Standards:
Understanding of the standards associated with the role such as Orange Business Services project management standards.
Orange Business Services Product Knowledge:
Aware of the Orange Business Services products protfolio.
additional information
Orange Business Services Egypt MSC is located at City Stars Complex, we support all our employees with the highest level of services inlcuding medical and life insurance; this is in addition to a number of discount opportunities at several restaurants, shops, hotels, nurseries….and much more
contract
Permanent
To Apply;
http://orange.jobs/jobs/fiche.do?do=fiche&open&id=24097
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