Job # 120596
Job Title Office Manager
Job Family Administration
Location Cairo, Egypt
Appointment Local Hire
Job Posted 12-Mar-2012
Closing Date 26-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Desired]
Appointment Type
Background / General description
As a member of the management team, the Office Manager contributes to overseeing delegated activities of the unit. The OM’s work program is determined by the Unit's business needs and the manager's own work program requirements. The OM contributes to the smooth operation of the office support work and related systems by assuming responsibility for organizing and coordinating workflow. The OM supervises Administrative and Client Support (ACS) staff including drivers, messengers and guards (more than 10 staff). This includes: team building, conflict resolution, guiding and mentoring, training, contributing to and coordinating the review and evaluation of ACS staff performance against agreed standards, consolidating inputs from team members and providing appropriate feedback. In addition, the OM orients and coaches new staff regarding the Unit's administrative/operational work guidelines. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The OM participates in the formulation and implementation of the unit's objectives and work program. Plans and is responsible for the unit's workflow, work load, support systems, and office support resources to effectively and efficiently meet the demands of the work program, as articulated by the manager and other team leaders. Maintains a strong overview of the work program and monitors the unit's ongoing portfolio and deliverables, etc. through coordination and/or delegation, ensuring timely delivery and quality control in accordance with Bank Group policies and procedures. Coaches, mentors and empowers ACS staff to develop individual skills based on the business needs and individual ability in areas such as, but not limited to, office administration, office technology, task management, editing, and interpersonal communications. As first point of contact with HR is responsible for internal/external recruitment of ACS staff. As first line manager of office support team, undertakes performance assessment; advise on-the-job training programs; and proposes career development opportunities. Solicits and consolidates work team inputs and provides, in consultation with other team members, regular and constructive feedback on performance. Establishes effective working relationships with counterparts in other Bank units, actively fostering open communication and an environment of teamwork both within the unit and across other organizational units. Ensures smooth operation of ongoing office administrative functions including: environment, space, equipment, and information retrieval systems, etc. Manages an asset program for Bank-owned furniture, equipment and fixtures. This includes: o Issuing property tags for newly purchased assets, ensure sticking them on respective items, or keeping them in file depending on the item. o Conducting an annual physical verification, and reconciling respective records in SAP system. o Entering disposed items in SAP system. Oversees Building Management, in terms of: o Coordinating with the World Trade Center regarding day-to-day office and staff needs, for example, A/C services, parking space for staff, booking elevators for VIP guests, etc. o Coordinating with UNIPRO for maintenance of office facilities. o Monitoring the renewal of lease agreement with the World Trade Center. Supports the Procurement Committee in purchasing office furniture by securing at least three offers from the market, and coordinating with GSD for items that cannot be found in the market. Monitors Service Contracts and respective yearly renewals, {e.g. office cleaning and maintenance with UNIPRO}, and outsourcing contracts, etc. In coordination with RWA assist to advise on resolving conflict and issues within team-handling of a wide variety of situations and conflicts, and supporting mediation between staff at all levels using sound judgment to determine appropriate action and re route to conflict resolution resources in HQ as necessary. Orients new staff regarding unit's administrative operations and work guidelines. Actively fosters cooperation and teamwork through effective delegation and regular discussion and review of issues with staff. o Participates in missions where appropriate. o Handles operational support issues with clients on behalf of team upon need. Acts as the Security Focal Point and Medical Emergency Response Coordinator; o Updates the Emergency Response and Business Continuity Plan (ERBCP), and all security databases in the Bank and UN on quarterly basis. o Coordinates and communicates security issues to relevant parties. o Takes action in coordination with Emergency Team, Regional Security Advisor, and Country Director on security crisis incidents, staff evacuation and relocation procedures. The incumbent has to take full responsibility with respect to every aspect of assignment by acting independently and professionally, and creating and promoting collaboration, quality work, and development of team members. Work implies frequent interaction with the following: Internal Contacts: Other VP Units, IFC and MIGA Staff in all locations, locally and internationally HR staff Other institutional units such as, but not limited to, FIN, GEF, CFP, TRE, etc. Units Providing Cross Support External Contacts: Government Officials External Organizations External Counterparts External Service Providers Consultants
Selection Criteria
Client Orientation - Able to establish partnership-based working relationships and engage in substantive matters with internal/external clients Learning, knowledge sharing and communication - Able to gather, analyze, synthesize and clearly present ideas, in both written and verbal formats Business judgment and analytical decision making - Able to research and review technical and professional information Technology and systems knowledge - Has advanced knowledge of, and keeps up-to-date with systems, technology and databases relevant to functional area of assigned responsibilities Project and task management - Displays good project management skills Institutional policies, processes, and procedures - Displays an in-depth knowledge and understanding of the institutional vision, strategy, and priorities and how they affect unit’s products and programs and interaction with clients in relevant functional area Versatility and adaptability - Able to anticipate change in the business environment and accurately assess the need for new skills and knowledge Team Leadership - Able to give direction, defined tasks and provide needed advice to the team Office Administration - Able to independently contribute to the formulation and implementation of the unit’s objectives and work program Drive for Results - Accepts accountability for work tasks Teamwork (Collaboration) and Inclusion - Values working in collaboration and respecting views of others Conflict resolution - ability to identify and analyze a wide range of problems. Excellent verbal communication and interpersonal skills, and ability to interact effectively with staff at all levels. Other Selection Criteria: Ability to pass relevant Bank Group tests (e.g. English language, computer applications, etc.) in place at time of recruitment. Minimum Education: High School Diploma Minimum Years of Relevant Experience: 9 (7 for internal candidates). Externally recruited Office Managers must have demonstrated managerial experience, the ability to quickly grasp the Bank's procedures/rules/processes, and a commensurate level of maturity/years of managing diverse work environments.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64778863&theSitePK=1058433&JobNo=120596&order=descending&sortBy=job-req-num&location=ALL&menuPK=64778838
Friday, 16 March 2012
Senior Mining Sector Specialist Job Vacancy at World Bank Congo
Job # 120619
Job Title Senior Mining Sector Specialist
Job Family Energy and Mining
Location Kinshasa, Congo Democratic Republic
Appointment Local Hire
Job Posted 13-Mar-2012
Closing Date 27-Mar-2012
Language Requirements English [Essential]
Appointment Type
Background / General description
The World Bank, the leading multi-lateral institution in global economic development, is seeking applications from suitably qualified and experienced professionals to fill the position of Senior Mining Sector Specialist in the Mining Sector Network for its Country Office in Kinshasa, Democratic Republic of Congo. The Senior Mining Sector Specialist is a member of the Country Office staff recruited locally and based in Kinshasa. The selected person will assist the Task Team Leader (TTL) at World Bank Headquarters in i) developing and supervising the Mining Sector PROMINES and the EITI projects , ii) conducting the policy dialogue with the government on mining , transparency and governance issues and , iii) ensure effective coordination with government, civil societies, mining companies and donor partners. He/she will report to the Sector Manager of the Oil, Gas and Mining Unit (SEGOM). The Senior Specialist will also provide effective, locally-based implementation support. His/her main focus will be on facilitating Implementation of the Mining Sector and the EITI projects , Public Mining Sector Wage Reforms, EITI Management reforms, and Transparency and anti-Corruption activities. He/she will also provide assistance to other activities related to mining sector reforms, capacity building and governance. The Senior specialist will work in close cooperation with the SDN Sector leader and the Country Director.
Duties and Accountabilities
Work closely with the Ministry of Mines and Ministries involved in the sector, as the lead counterpart, as well as the Ministries of Budget, Finance, Public Service, Planning and with the Prime Minister’s office and the office of the President on all aspects of project design and implementation, monitoring developments and providing support where necessary; Monitor the implementation of the PROMINES and EITI projects, based on agreed performance indicators, tracking agreed timetables for implementation and reporting requirements; keep up to date with all relevant issues and developments; keep the TTL and Sector Manager informed of key issues related to the project PPF and propose appropriate actions when necessary; support the TTL in communication between the Bank and the project, ensuring timely responses; Help prepare, participate and follow up on project design and supervision missions (approximately four per year) Liaise closely with financial management, procurement and disbursement staff linked to the PROMINES to ensure fiduciary compliance and ensure timely review of procurement and disbursement documents, including no-objection requests; Maintain an appropriate document retention system for records pertaining to the project. 2. Sector and analytic work: Collect and analyze relevant data in the area of mining, transparency and governance; notably, monitor relevant developments within the DRC, in the region and around the world, and project their impact on the DRC environment; Make stand alone contributions World Bank reports, issues notes and other analytic work. 3. Coordination with donors, government and linkages with other World Bank projects: Keep all contributing and interested donors to the Mining, Transparency and Governance agenda informed of progress and ensure coordination of activities and continuity of policy dialogue; Maintain excellent relationships with other World Bank projects, other beneficiary institutions and other donors and represent the Bank in donor and government meetings related to the two projects; Liaise with World Bank sector colleagues on capacity building and governance issues and ensure coherence and coordination, in particular with the Education, Health, Finance, Environment and Governance projects.
Selection Criteria
- Masters level degree in Geosciences or a related area and eight years of relevant work experience; - Experience of a minimum of 8 years in at least one of the following areas: mining sector management, especially artisanal mining sector management, transparency and governance (EITI), public management, capacity building and/or institutional development; - High degree of proficiency in software packages (Word, Excel, PowerPoint, Access, Lotus Notes, etc.) and web-based information systems. - High level of personal and professional integrity - Working level fluency in French and English and effective communication skills. - Familiarity with mining, EITI and procurement sectors issues in will be an added advantage; - Previous experience with project and operational support of World Bank-financed operations is a plus, including knowledge of the Bank's information management systems, policies and procedures, and knowledge of Bank's operational procedures and practices; - Results-oriented with ability to take initiative, work with limited supervision, meet deadlines and solve problems. Competencies Mining Technologies and Operations - Extensive understanding of mining resource development, with ability to lead policy-related decisions and advice. Mining Policy, Strategy and Institutions - Solid understanding of mining policies, strategies, institutions, and regulations. Knowledge of FCS Context - Applies to operations and analytical tasks a substantive understanding of fragility, conflict and violence, including the impacts of violence and conflict, polarization of state-society relations, diminished client capacity, relevance of partnerships, etc. FCS Behavioral Skills - Demonstrates the mind-set needed for success in FCS settings: adaptability, resilience, determination, sound judgment, etc. Coaches others on the team around these factors. FCS Operational Skills - Coordinates a pragmatic approach to FCS operations. Looks for ways to help the client achieve early results while maintaining a strategic approach, and identifies practical ways to implement longer-term/ reform measures. FCS Policies, Tools and Instruments - Is experienced with the range of FCS related policies, tools and instruments: post-conflict needs assessment, transitional results framework, OP8.00 / OP7.30 / OP2.30, conflict assessments, political economy analysis, etc. Operational Policies Application to the Project Cycle (fiduciary, disbursement, safeguard and GAC policies) - IL - Understands the key principles behind the policies, and the various options for: (i) procurement; and (ii) disbursement of Bank loan/grant proceeds. Client Orientation - Maintains client relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge. Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables. Teamwork (Collaboration) and Inclusion - Shows leadership in ensuring the team stays organized and focused, and actively seeks and considers diverse ideas and approaches. Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels. Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers impact and articulates benefits of decisions for internal and external stakeholders over the long term.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120619&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Job Title Senior Mining Sector Specialist
Job Family Energy and Mining
Location Kinshasa, Congo Democratic Republic
Appointment Local Hire
Job Posted 13-Mar-2012
Closing Date 27-Mar-2012
Language Requirements English [Essential]
Appointment Type
Background / General description
The World Bank, the leading multi-lateral institution in global economic development, is seeking applications from suitably qualified and experienced professionals to fill the position of Senior Mining Sector Specialist in the Mining Sector Network for its Country Office in Kinshasa, Democratic Republic of Congo. The Senior Mining Sector Specialist is a member of the Country Office staff recruited locally and based in Kinshasa. The selected person will assist the Task Team Leader (TTL) at World Bank Headquarters in i) developing and supervising the Mining Sector PROMINES and the EITI projects , ii) conducting the policy dialogue with the government on mining , transparency and governance issues and , iii) ensure effective coordination with government, civil societies, mining companies and donor partners. He/she will report to the Sector Manager of the Oil, Gas and Mining Unit (SEGOM). The Senior Specialist will also provide effective, locally-based implementation support. His/her main focus will be on facilitating Implementation of the Mining Sector and the EITI projects , Public Mining Sector Wage Reforms, EITI Management reforms, and Transparency and anti-Corruption activities. He/she will also provide assistance to other activities related to mining sector reforms, capacity building and governance. The Senior specialist will work in close cooperation with the SDN Sector leader and the Country Director.
Duties and Accountabilities
Work closely with the Ministry of Mines and Ministries involved in the sector, as the lead counterpart, as well as the Ministries of Budget, Finance, Public Service, Planning and with the Prime Minister’s office and the office of the President on all aspects of project design and implementation, monitoring developments and providing support where necessary; Monitor the implementation of the PROMINES and EITI projects, based on agreed performance indicators, tracking agreed timetables for implementation and reporting requirements; keep up to date with all relevant issues and developments; keep the TTL and Sector Manager informed of key issues related to the project PPF and propose appropriate actions when necessary; support the TTL in communication between the Bank and the project, ensuring timely responses; Help prepare, participate and follow up on project design and supervision missions (approximately four per year) Liaise closely with financial management, procurement and disbursement staff linked to the PROMINES to ensure fiduciary compliance and ensure timely review of procurement and disbursement documents, including no-objection requests; Maintain an appropriate document retention system for records pertaining to the project. 2. Sector and analytic work: Collect and analyze relevant data in the area of mining, transparency and governance; notably, monitor relevant developments within the DRC, in the region and around the world, and project their impact on the DRC environment; Make stand alone contributions World Bank reports, issues notes and other analytic work. 3. Coordination with donors, government and linkages with other World Bank projects: Keep all contributing and interested donors to the Mining, Transparency and Governance agenda informed of progress and ensure coordination of activities and continuity of policy dialogue; Maintain excellent relationships with other World Bank projects, other beneficiary institutions and other donors and represent the Bank in donor and government meetings related to the two projects; Liaise with World Bank sector colleagues on capacity building and governance issues and ensure coherence and coordination, in particular with the Education, Health, Finance, Environment and Governance projects.
Selection Criteria
- Masters level degree in Geosciences or a related area and eight years of relevant work experience; - Experience of a minimum of 8 years in at least one of the following areas: mining sector management, especially artisanal mining sector management, transparency and governance (EITI), public management, capacity building and/or institutional development; - High degree of proficiency in software packages (Word, Excel, PowerPoint, Access, Lotus Notes, etc.) and web-based information systems. - High level of personal and professional integrity - Working level fluency in French and English and effective communication skills. - Familiarity with mining, EITI and procurement sectors issues in will be an added advantage; - Previous experience with project and operational support of World Bank-financed operations is a plus, including knowledge of the Bank's information management systems, policies and procedures, and knowledge of Bank's operational procedures and practices; - Results-oriented with ability to take initiative, work with limited supervision, meet deadlines and solve problems. Competencies Mining Technologies and Operations - Extensive understanding of mining resource development, with ability to lead policy-related decisions and advice. Mining Policy, Strategy and Institutions - Solid understanding of mining policies, strategies, institutions, and regulations. Knowledge of FCS Context - Applies to operations and analytical tasks a substantive understanding of fragility, conflict and violence, including the impacts of violence and conflict, polarization of state-society relations, diminished client capacity, relevance of partnerships, etc. FCS Behavioral Skills - Demonstrates the mind-set needed for success in FCS settings: adaptability, resilience, determination, sound judgment, etc. Coaches others on the team around these factors. FCS Operational Skills - Coordinates a pragmatic approach to FCS operations. Looks for ways to help the client achieve early results while maintaining a strategic approach, and identifies practical ways to implement longer-term/ reform measures. FCS Policies, Tools and Instruments - Is experienced with the range of FCS related policies, tools and instruments: post-conflict needs assessment, transitional results framework, OP8.00 / OP7.30 / OP2.30, conflict assessments, political economy analysis, etc. Operational Policies Application to the Project Cycle (fiduciary, disbursement, safeguard and GAC policies) - IL - Understands the key principles behind the policies, and the various options for: (i) procurement; and (ii) disbursement of Bank loan/grant proceeds. Client Orientation - Maintains client relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge. Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables. Teamwork (Collaboration) and Inclusion - Shows leadership in ensuring the team stays organized and focused, and actively seeks and considers diverse ideas and approaches. Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels. Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers impact and articulates benefits of decisions for internal and external stakeholders over the long term.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120619&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Online Communications Officer Job Vacancy at World Bank Egypt
Job # 120456
Job Title Online Communications Officer
Job Family Communications
Location Cairo, Egypt
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Desired]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank is establishing a “web hub” that will manage content and improve the Bank’s outreach to online audiences in Egypt, Djibouti, Libya, and Yemen. The region seeks an enthusiastic and talented online professional to lead the effort. The Online Communications Officer position, based in the World Bank office in Cairo, will coordinate activities with the communication team in Cairo and in Washington DC and ensure the sites meet the highest quality standards. The work entails conceptualizing and producing new content in line with the regional communications strategy and in response to development issues related to the region. The position reports to the Communications Advisor in Washington, who supervises and oversees the work program of the MNA communications team. The MNA communications team is a dynamic group of communications professionals who value innovation and are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engaging a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Hub Online Communications Officer manages day-to-day operation of assigned country sites and the creation of related content, including: • Ensuring that each country site is aligned with regional, network, topic, and country priorities, as well as the Bank’s web policies. • Preparing and maintaining a web editorial calendar in coordination with regional, country and corporate communications staff. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Working with regional and country units in writing content or commissioning specific content to be written by online writers or staff elsewhere in the region, and selecting content for translation. • Managing translation of English language content into Arabic and vice versa. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Planning and integrating the use of social media and other audience engagement tools as part of the regional strategy, and advising or leading others in their use to ensure maximum effectiveness. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing and managing key performance indicators and reviewing web metrics reports; sharing results with the regional staff. • Overseeing user research and determining audience needs; acting on audience feedback. The position supports the Regional Communications Unit in raising the visibility and improving the structure of online communications in the Hub, particularly by: • Translating strategic objectives for the Hub sites into online communication action plans. • Implementing the online communication action plan, using social media, multimedia, and other tools where relevant. • Implementing the region’s multilingual online strategy. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for current and emerging online communication channels. • Participating in related web governance groups to represent the Hub’s views, sharing knowledge, and ensuring good practices. • Advocating and articulating areas of change needed on the Banks’ website to accommodate Hub sites.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years’ experience in writing and/or editing for the web. • Proven writing and editing skills, with an excellent command of both Arabic and English, and an ability to convey complex ideas in a creative, clear, direct, and lively style. • Full knowledge and applied work experience of social media principles and Web 2.0 technologies. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leveraged. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development in the region. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing. Shortlisted applicants will be tested for a wide array of the skills described above including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120456&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Job Title Online Communications Officer
Job Family Communications
Location Cairo, Egypt
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Desired]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank is establishing a “web hub” that will manage content and improve the Bank’s outreach to online audiences in Egypt, Djibouti, Libya, and Yemen. The region seeks an enthusiastic and talented online professional to lead the effort. The Online Communications Officer position, based in the World Bank office in Cairo, will coordinate activities with the communication team in Cairo and in Washington DC and ensure the sites meet the highest quality standards. The work entails conceptualizing and producing new content in line with the regional communications strategy and in response to development issues related to the region. The position reports to the Communications Advisor in Washington, who supervises and oversees the work program of the MNA communications team. The MNA communications team is a dynamic group of communications professionals who value innovation and are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engaging a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Hub Online Communications Officer manages day-to-day operation of assigned country sites and the creation of related content, including: • Ensuring that each country site is aligned with regional, network, topic, and country priorities, as well as the Bank’s web policies. • Preparing and maintaining a web editorial calendar in coordination with regional, country and corporate communications staff. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Working with regional and country units in writing content or commissioning specific content to be written by online writers or staff elsewhere in the region, and selecting content for translation. • Managing translation of English language content into Arabic and vice versa. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Planning and integrating the use of social media and other audience engagement tools as part of the regional strategy, and advising or leading others in their use to ensure maximum effectiveness. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing and managing key performance indicators and reviewing web metrics reports; sharing results with the regional staff. • Overseeing user research and determining audience needs; acting on audience feedback. The position supports the Regional Communications Unit in raising the visibility and improving the structure of online communications in the Hub, particularly by: • Translating strategic objectives for the Hub sites into online communication action plans. • Implementing the online communication action plan, using social media, multimedia, and other tools where relevant. • Implementing the region’s multilingual online strategy. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for current and emerging online communication channels. • Participating in related web governance groups to represent the Hub’s views, sharing knowledge, and ensuring good practices. • Advocating and articulating areas of change needed on the Banks’ website to accommodate Hub sites.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years’ experience in writing and/or editing for the web. • Proven writing and editing skills, with an excellent command of both Arabic and English, and an ability to convey complex ideas in a creative, clear, direct, and lively style. • Full knowledge and applied work experience of social media principles and Web 2.0 technologies. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leveraged. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development in the region. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing. Shortlisted applicants will be tested for a wide array of the skills described above including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120456&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Online Communications Officer Job Opportunity at World Bank Morocco
Job # 120457
Job Title Online Communications Officer
Job Family Communications
Location Rabat, Morocco
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Essential]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank is establishing a “web hub” that will manage content and improve the Bank’s outreach to online audiences in Tunisia, Morocco and Algeria. The region seeks an enthusiastic and talented online professional to lead the effort. The Online Communications Officer position, based in Rabat, will coordinate activities and ensure the sites meet the highest quality standards. The work entails conceptualizing and producing new content in line with the regional communications strategy and in response to development issues related to the region. The position reports to the Communications Advisor in Washington, who supervises and oversees the work program of the MNA communications team. The MNA communications team is a dynamic group of communications professionals who value innovation and who are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engagement with a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Hub Online Communications Officer manages day-to-day operation of assigned country sites and the creation of related content, including: • Ensuring that each country site is aligned with regional, network, topic, and country priorities, as well as the Bank’s web policies. • Preparing and maintaining a web editorial calendar in coordination with regional, country and corporate communications staff. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Working with regional and country units in writing content or commissioning specific content to be written by online writers or staff elsewhere in the region, and selecting content for translation. • Overseeing and providing direction to writer(s), online producer(s), and others engaged in web publishing in the Hub. • Managing multilingual translation between Arabic, English and French. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Planning and integrating the use of social media and other audience engagement tools as part of the regional strategy, and advising or leading others in their use to ensure maximum effectiveness. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing and managing key performance indicators and reviewing web metrics reports; sharing results with the regional staff. • Overseeing user research and determining audience needs; acting on audience feedback. The position supports the Regional Communications Unit in raising the visibility and improving the structure of online communications in the Hub, particularly by: • Translating strategic objectives for the Hub sites into online communication action plans. • Implementing the online communication action plan, using social media, multimedia, and other tools where relevant. • Implementing the region’s multilingual online strategy. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for current and emerging online communication channels. • Participating in related web governance groups to represent the Hub’s views, sharing knowledge, and ensuring good practices. • Advocating and articulating areas of change needed on the Banks’ website to accommodate Hub sites.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years’ experience in writing and/or editing for the web. • Proven writing and editing skills, with an excellent command of Arabic and French and a strong working knowledge of English, and an ability to convey complex ideas in a creative, clear, direct, and lively style. • Full knowledge and applied work experience of social media principles and Web 2.0 technologies. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leveraged. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development in the region. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing. Shortlisted applicants will be tested for a wide array of the skills described above including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120457&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Job Title Online Communications Officer
Job Family Communications
Location Rabat, Morocco
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Essential]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank is establishing a “web hub” that will manage content and improve the Bank’s outreach to online audiences in Tunisia, Morocco and Algeria. The region seeks an enthusiastic and talented online professional to lead the effort. The Online Communications Officer position, based in Rabat, will coordinate activities and ensure the sites meet the highest quality standards. The work entails conceptualizing and producing new content in line with the regional communications strategy and in response to development issues related to the region. The position reports to the Communications Advisor in Washington, who supervises and oversees the work program of the MNA communications team. The MNA communications team is a dynamic group of communications professionals who value innovation and who are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engagement with a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Hub Online Communications Officer manages day-to-day operation of assigned country sites and the creation of related content, including: • Ensuring that each country site is aligned with regional, network, topic, and country priorities, as well as the Bank’s web policies. • Preparing and maintaining a web editorial calendar in coordination with regional, country and corporate communications staff. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Working with regional and country units in writing content or commissioning specific content to be written by online writers or staff elsewhere in the region, and selecting content for translation. • Overseeing and providing direction to writer(s), online producer(s), and others engaged in web publishing in the Hub. • Managing multilingual translation between Arabic, English and French. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Planning and integrating the use of social media and other audience engagement tools as part of the regional strategy, and advising or leading others in their use to ensure maximum effectiveness. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing and managing key performance indicators and reviewing web metrics reports; sharing results with the regional staff. • Overseeing user research and determining audience needs; acting on audience feedback. The position supports the Regional Communications Unit in raising the visibility and improving the structure of online communications in the Hub, particularly by: • Translating strategic objectives for the Hub sites into online communication action plans. • Implementing the online communication action plan, using social media, multimedia, and other tools where relevant. • Implementing the region’s multilingual online strategy. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for current and emerging online communication channels. • Participating in related web governance groups to represent the Hub’s views, sharing knowledge, and ensuring good practices. • Advocating and articulating areas of change needed on the Banks’ website to accommodate Hub sites.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years’ experience in writing and/or editing for the web. • Proven writing and editing skills, with an excellent command of Arabic and French and a strong working knowledge of English, and an ability to convey complex ideas in a creative, clear, direct, and lively style. • Full knowledge and applied work experience of social media principles and Web 2.0 technologies. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leveraged. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development in the region. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing. Shortlisted applicants will be tested for a wide array of the skills described above including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120457&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Online Communications Producer Job Vacancy at World Bank Tunisia
Job # 120460
Job Title Online Communications Producer
Job Family Communications
Location Tunis, Tunisia
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Essential]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank seeks an enthusiastic and talented online professional to support day-to-day content preparation, provide publishing support, manage multimedia production and social media outreach, and oversee metrics reporting operations for its Tunisia, Morocco, and Algeria country websites. The position, based in Tunis, provides content packaging and production support to manage the Bank’s outreach to online audiences in those countries. In addition to helping ensure that country sites meet the highest quality standards, the position includes producing multimedia and social media content in line with the regional communications strategy, assisting with time-bound campaigns, and helping to craft materials in support of Bank programs and to address development issues related to the countries and the region as a whole. The position reports to the Online Communications Officer in Morocco, who coordinates with the Communications Advisor in Washington and other members of the MNA Communications Team. The MNA Communications Team is a dynamic group of communications professionals who value innovation and who are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engaging a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Online Communications Producer plays a strong creative and quality assurance role in the day-to-day operation of the World Bank’s external site. Among the principal responsibilities of the position are: • Participating in the development and management of online strategies, including assistance in development and maintenance of the web editorial calendars for Tunisia, Morocco, and Algeria. • Preparing original content or editing, packaging and adapting existing content for the web in Arabic and French. • Conceptualizing, scripting and creating multimedia content in Arabic and French (slideshows, informational graphics, videos, video news releases, etc.) and supervising English translation. • Creating and publishing graphics, multimedia, video, and audio content in Arabic and French and supervising English translation. • Coordinating blogs and other social media in Arabic, English and French. • Ensuring that web content is optimized for search engines and complies with Bank‘s technical and editorial standards. • Publishing to the content management system in compliance with the Bank’s procedures and practices for information management. • Compiling and publishing metrics reports and follow-up recommendations. • Composing on-line newsletters and other promotional materials; managing internal and external mail lists; maintaining e-mail alerts and other marketing tools. • Liaising with members of web teams in Bank Headquarters and regional country offices in areas such as editorial calendar, social media outreach, site performance tests, bug reporting and fixes, and system upgrades.
Selection Criteria
• Bachelor’s degree (or equivalent) in Interactive Communications, Journalism, Marketing or other related field and a minimum of two years’ relevant web work experience. • Excellent written and spoken command of Arabic and French and strong working knowledge of English. • Understands project management concepts sufficiently to propose and develop drafts of online communications plans and strategies with minimal supervision; can apply standard project management tools, methodologies, and processes; is able to identify and mitigate project risks as well as manage project issues. • Experience working with content management systems, html, Photoshop and other online presentation tools. • Strong writing skills; able with minimum supervision to prepare and edit online communication products and develop moderately complex products in a clear, concise, and web-friendly style. • Experience creating multimedia and interactive content (such as slideshows, videos, and timelines). • Demonstrated working knowledge and application of social media communications principles and other web 2.0 technologies, including the ability to modify strategies and products to insure their most effective use as audience engagement tools. • Working knowledge and functional proficiency with online performance measurement and impact analysis tools sufficient to lead or advise others in analyzing usage and trends; ability to research, identify, and map intended audiences and stakeholders, and to leverage communication tools and methodologies (such as online monitoring, web analytics, or other tools) to assess their information needs. • High levels of initiative, judgment, and decisiveness in accomplishing tasks; proven ability to work independently; good time-management skills and an eye for detail; ability to work effectively under stress and to juggle multiple tasks within tight deadlines. • Experience working on cross-functional teams. • Interest in international development issues and an understanding of how communications can assist key audiences in meeting challenges. • Strong diplomatic, interpersonal, and teamwork skills; sensitivity to working in a multicultural environment. Shortlisted applicants will be tested in the skills described above, including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120460&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Job Title Online Communications Producer
Job Family Communications
Location Tunis, Tunisia
Appointment Local Hire
Job Posted 28-Feb-2012
Closing Date 22-Mar-2012
Language Requirements Arabic [Essential]; English [Essential]; French [Essential]
Appointment Type
Background / General description
The MNA region attaches particular importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. MNA staff is expected to be guided by these values as well as to possess the following attributes: • Collegiality, creativeness, resourcefulness • Good listening and communications skills • Intellectual and personal integrity and competence • Willingness and ability to work in teams • Commitment to clients. The Middle East and North Africa (MNA) region of the World Bank seeks an enthusiastic and talented online professional to support day-to-day content preparation, provide publishing support, manage multimedia production and social media outreach, and oversee metrics reporting operations for its Tunisia, Morocco, and Algeria country websites. The position, based in Tunis, provides content packaging and production support to manage the Bank’s outreach to online audiences in those countries. In addition to helping ensure that country sites meet the highest quality standards, the position includes producing multimedia and social media content in line with the regional communications strategy, assisting with time-bound campaigns, and helping to craft materials in support of Bank programs and to address development issues related to the countries and the region as a whole. The position reports to the Online Communications Officer in Morocco, who coordinates with the Communications Advisor in Washington and other members of the MNA Communications Team. The MNA Communications Team is a dynamic group of communications professionals who value innovation and who are dedicated to advancing the Bank’s mission in a rapidly changing region. Knowledgeable, multilingual, and multicultural, the team brings to its tasks a mix of adaptable skills and experience in support of the Bank’s regional and global development strategies, programs, and projects. The focus is on client-centered communication, engaging a wide array of civil society players and government representatives, accountability for quality results, and a dedication to financial integrity and cost-effectiveness. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year renewable term appointment.
Duties and Accountabilities
The Online Communications Producer plays a strong creative and quality assurance role in the day-to-day operation of the World Bank’s external site. Among the principal responsibilities of the position are: • Participating in the development and management of online strategies, including assistance in development and maintenance of the web editorial calendars for Tunisia, Morocco, and Algeria. • Preparing original content or editing, packaging and adapting existing content for the web in Arabic and French. • Conceptualizing, scripting and creating multimedia content in Arabic and French (slideshows, informational graphics, videos, video news releases, etc.) and supervising English translation. • Creating and publishing graphics, multimedia, video, and audio content in Arabic and French and supervising English translation. • Coordinating blogs and other social media in Arabic, English and French. • Ensuring that web content is optimized for search engines and complies with Bank‘s technical and editorial standards. • Publishing to the content management system in compliance with the Bank’s procedures and practices for information management. • Compiling and publishing metrics reports and follow-up recommendations. • Composing on-line newsletters and other promotional materials; managing internal and external mail lists; maintaining e-mail alerts and other marketing tools. • Liaising with members of web teams in Bank Headquarters and regional country offices in areas such as editorial calendar, social media outreach, site performance tests, bug reporting and fixes, and system upgrades.
Selection Criteria
• Bachelor’s degree (or equivalent) in Interactive Communications, Journalism, Marketing or other related field and a minimum of two years’ relevant web work experience. • Excellent written and spoken command of Arabic and French and strong working knowledge of English. • Understands project management concepts sufficiently to propose and develop drafts of online communications plans and strategies with minimal supervision; can apply standard project management tools, methodologies, and processes; is able to identify and mitigate project risks as well as manage project issues. • Experience working with content management systems, html, Photoshop and other online presentation tools. • Strong writing skills; able with minimum supervision to prepare and edit online communication products and develop moderately complex products in a clear, concise, and web-friendly style. • Experience creating multimedia and interactive content (such as slideshows, videos, and timelines). • Demonstrated working knowledge and application of social media communications principles and other web 2.0 technologies, including the ability to modify strategies and products to insure their most effective use as audience engagement tools. • Working knowledge and functional proficiency with online performance measurement and impact analysis tools sufficient to lead or advise others in analyzing usage and trends; ability to research, identify, and map intended audiences and stakeholders, and to leverage communication tools and methodologies (such as online monitoring, web analytics, or other tools) to assess their information needs. • High levels of initiative, judgment, and decisiveness in accomplishing tasks; proven ability to work independently; good time-management skills and an eye for detail; ability to work effectively under stress and to juggle multiple tasks within tight deadlines. • Experience working on cross-functional teams. • Interest in international development issues and an understanding of how communications can assist key audiences in meeting challenges. • Strong diplomatic, interpersonal, and teamwork skills; sensitivity to working in a multicultural environment. Shortlisted applicants will be tested in the skills described above, including language.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120460&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Online Communications Officer Job Vacancy at World Bank Dakar, Senegal
Job # 120657
Job Title Online Communications Officer
Job Family Communications
Location Dakar, Senegal
Appointment Local Hire
Job Posted 16-Mar-2012
Closing Date 13-Apr-2012
Language Requirements English [Essential]; French [Essential]
Appointment Type
Background / General description
The World Bank’s Africa Region—which has approximately 1600 members of staff , 60% of which are based in more than 38 offices on the continent—is committed to helping African clients realize their development potential, with a focus on growth, impact on the poor, inclusiveness and employment generation. The mission of Africa Strategic Communications Department (AFRSC) is to enhance the impact of the World Bank's development assistance and quality of debate around development issues in Africa through strategic and effective communications. This includes fostering better communications within Africa countries and partner countries between policy makers and internal stakeholders as well as outreach by the World Bank to civil society in the Africa region, part 1 constituencies, and regional organizations. AFRSC also works with other Bank communications colleagues to reach audiences outside Africa that influence Africa progress. The region’s website is an integral part of the communications and outreach effort. It informs the world of who we are and what we do, raises awareness of development issues, and shares development knowledge with our clients. In addition, the site builds the Bank’s global brand by ensuring transparency in our policies, programs, and projects. AFRSC seeks an enthusiastic and talented online professional to head a “web hub” being established in Senegal to improve the Bank’s ability to share knowledge and engage with key audiences in Senegal, Cape Verde, Gambia, Mauritania, Guinea Bissau, Burkina Faso, Benin, Togo, Mali, Niger, Chad, Guinea-Conakry and Cote d'Ivoire. She/he will also handle online products for all French-speaking countries in Sub-Saharan Africa. The Online Communications Officer position, based in Dakar, will coordinate a full range of online activities and ensure the sites meet the highest quality standards. Principle duties include conceptualizing and producing new content in line with the regional communications strategy, overseeing time-bound campaigns, and coordinating online responses to development issues related to both the assigned countries and the region as a whole, including the use of social media tools. The position reports to the AFRSC Manager in Washington, who supervises and oversees the work program of the region’s communications team. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Duties and Accountabilities
The Senegal Country Hub Online Communications Officer plays a strong content coordination and project management role in the day-to-day operation of the hub’s sites in English and French, as well as coordinating with to the AFR Communications Team. Among the principal responsibilities of the position are: • Ensuring that the sites within the hub are operated in alignment with appropriate vice-presidential and corporate priorities, as well as with the Bank’s web-related policies. • Preparing and maintaining web editorial calendars in coordination with the AFR web team and country office communications staff. • Planning and integrating the use of social media and other audience engagement tools in English and French as part of the regional strategy. • Working closely with regional and country office staff in conceptualizing and writing content or commissioning specific content to be written by online writers or staff elsewhere in Bank. • Facilitating and coordinating the presentation of country-specific content, including design of country-by-country editorial calendars, regular monitoring of content for quality and timeliness, and on-going communications with individual country offices and across the region to foster audience engagement. • Conceptualizing and commissioning multimedia content in English and French to support web outreach. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Providing guidance to country office staff engaged in web publishing. • Managing translation of content between English and French as appropriate. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing key performance indicators and reviewing web metrics reports; sharing results and recommendations with appropriate management and staff. • Engaging in user research and determining audience needs; acting on audience feedback. The Senegal Country Hub Online Communications Officer supports the AFR web team in raising the visibility and improving the structure of country and regional online communications by: • Translating regional strategic objectives into an online communication action plans, including detailed editorial calendars for each assigned country. • Implementing the plans using social media, multimedia, and other tools where relevant. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for country office staff in the use of current and emerging online communication channels. • Participating in related web governance groups to represent the views of the region and countries in the hub, sharing knowledge, and ensuring good practices. • Advocating and articulating proposals and ideas to improve the Banks’ website for countries in the hub.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years experience in writing and/or editing for the web. • Proven writing and editing skills, with a strong command of English and French, and the ability to convey complex ideas in a creative, clear, direct, and lively style. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that online communication and audience engagement tools and channels are fully leveraged. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120657&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
Job Title Online Communications Officer
Job Family Communications
Location Dakar, Senegal
Appointment Local Hire
Job Posted 16-Mar-2012
Closing Date 13-Apr-2012
Language Requirements English [Essential]; French [Essential]
Appointment Type
Background / General description
The World Bank’s Africa Region—which has approximately 1600 members of staff , 60% of which are based in more than 38 offices on the continent—is committed to helping African clients realize their development potential, with a focus on growth, impact on the poor, inclusiveness and employment generation. The mission of Africa Strategic Communications Department (AFRSC) is to enhance the impact of the World Bank's development assistance and quality of debate around development issues in Africa through strategic and effective communications. This includes fostering better communications within Africa countries and partner countries between policy makers and internal stakeholders as well as outreach by the World Bank to civil society in the Africa region, part 1 constituencies, and regional organizations. AFRSC also works with other Bank communications colleagues to reach audiences outside Africa that influence Africa progress. The region’s website is an integral part of the communications and outreach effort. It informs the world of who we are and what we do, raises awareness of development issues, and shares development knowledge with our clients. In addition, the site builds the Bank’s global brand by ensuring transparency in our policies, programs, and projects. AFRSC seeks an enthusiastic and talented online professional to head a “web hub” being established in Senegal to improve the Bank’s ability to share knowledge and engage with key audiences in Senegal, Cape Verde, Gambia, Mauritania, Guinea Bissau, Burkina Faso, Benin, Togo, Mali, Niger, Chad, Guinea-Conakry and Cote d'Ivoire. She/he will also handle online products for all French-speaking countries in Sub-Saharan Africa. The Online Communications Officer position, based in Dakar, will coordinate a full range of online activities and ensure the sites meet the highest quality standards. Principle duties include conceptualizing and producing new content in line with the regional communications strategy, overseeing time-bound campaigns, and coordinating online responses to development issues related to both the assigned countries and the region as a whole, including the use of social media tools. The position reports to the AFRSC Manager in Washington, who supervises and oversees the work program of the region’s communications team. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Duties and Accountabilities
The Senegal Country Hub Online Communications Officer plays a strong content coordination and project management role in the day-to-day operation of the hub’s sites in English and French, as well as coordinating with to the AFR Communications Team. Among the principal responsibilities of the position are: • Ensuring that the sites within the hub are operated in alignment with appropriate vice-presidential and corporate priorities, as well as with the Bank’s web-related policies. • Preparing and maintaining web editorial calendars in coordination with the AFR web team and country office communications staff. • Planning and integrating the use of social media and other audience engagement tools in English and French as part of the regional strategy. • Working closely with regional and country office staff in conceptualizing and writing content or commissioning specific content to be written by online writers or staff elsewhere in Bank. • Facilitating and coordinating the presentation of country-specific content, including design of country-by-country editorial calendars, regular monitoring of content for quality and timeliness, and on-going communications with individual country offices and across the region to foster audience engagement. • Conceptualizing and commissioning multimedia content in English and French to support web outreach. • Applying editorial processes and approval workflows in the Bank’s web content management system, as well as reviewing, editing and writing content for publication. • Providing guidance to country office staff engaged in web publishing. • Managing translation of content between English and French as appropriate. • Reviewing and monitoring sites for quality and timeliness, as well as for compliance with Bank information management procedures and practices. • Developing and leading implementation of online campaigns (content marketing) to target key audiences, and measuring success in achieving them. • Establishing key performance indicators and reviewing web metrics reports; sharing results and recommendations with appropriate management and staff. • Engaging in user research and determining audience needs; acting on audience feedback. The Senegal Country Hub Online Communications Officer supports the AFR web team in raising the visibility and improving the structure of country and regional online communications by: • Translating regional strategic objectives into an online communication action plans, including detailed editorial calendars for each assigned country. • Implementing the plans using social media, multimedia, and other tools where relevant. • Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for country office staff in the use of current and emerging online communication channels. • Participating in related web governance groups to represent the views of the region and countries in the hub, sharing knowledge, and ensuring good practices. • Advocating and articulating proposals and ideas to improve the Banks’ website for countries in the hub.
Selection Criteria
• Master’s or bachelor’s degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or other related disciplines, with a minimum of 5 years (with master’s) or 10 years (with bachelor’s) of relevant experience. • A minimum of five years experience in writing and/or editing for the web. • Proven writing and editing skills, with a strong command of English and French, and the ability to convey complex ideas in a creative, clear, direct, and lively style. • Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that online communication and audience engagement tools and channels are fully leveraged. • Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content. • Strong diplomatic, interpersonal, and team skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment. • An in-depth understanding and problem-solving approach to project management as it relates to complex, multifunctional projects. • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators. • Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams. • In-depth knowledge of international trends and political/economic issues related to development. • Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred). • Experience in search engine optimization and online marketing.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64273556&theSitePK=1058433&JobNo=120657&order=descending&sortBy=job-req-num&location=ALL&menuPK=64262364
E T Consultant Job Vacancy at World Bank Botswana
Job # 120579
Job Title E T Consultant
Job Family Human Development
Location Gaborone, Botswana
Appointment Local Hire
Job Posted 08-Mar-2012
Closing Date 22-Mar-2012
Language Requirements English [Essential]
Appointment Type
Background / General description
The World Bank’s office in Botswana is headed by a Country Manager and is part of a larger Country Department which includes: Lesotho, Namibia, South Africa and Swaziland. The Country Department is headed by a Country Director based in Pretoria. Staff in the Botswana office includes an economist and administrative staff. The Department anchor unit in Washington includes a Country Program Coordinator, a Senior Country Officer and other staff. The Operations Analyst will be hired as locally recruited staff and will be based in the World Bank office in Gaborone, Botswana.
Duties and Accountabilities
Duties and Accountabilities To help ensure overall quality of the existing and planned portfolio, the position of Operations Analyst will be critical and will be a key member of the Bank’s Botswana Country Team. In addition the incumbent is expected to spend a significant amount of time on operational work supporting the existing and planned portfolio of lending and analytical work in Botswana, including 30% on Sustainable Development (SD)- related matters and 30% on Health Development (HD) – related matters. The incumbent will report to the Country Manager and will have the following main areas of responsibility: 1.Portfolio coordination/monitoring The incumbent will play a supporting role in portfolio quality and management working closely with the Senior Country Officer, the Quality and Knowledge team and the Country Team. •Carry out the monitoring of the Bank’s portfolio in Botswana and coordinate with Government counterparts, with a particular focus on facilitating resolution of portfolio issues. •Review and process operational documents, coordinating across disciplines and project team members. •Work closely with the TTL’s and fiduciary teams PIU’s and relevant government departments to address key fiduciary issues that are generic to the portfolio. •Liaise with the Country Team and Project Teams to ensure adequate follow-up on management decisions as regards the portfolio; contribute to Quality Assurance of Bank portfolio. 1.Operations Support •Participate in operational missions, meetings and discussions ensuring timely and effective follow up on agreed measures. •Provide advisory support in all phases of operations and AAA, ensuring strategic prioritization and coherence with overall program. •Assist the Country Manager in providing effective operational guidance to task teams. •Support the organization of visits of missions and senior management, including relevant logistics. •Support task teams by preparing and/or contributing to key mission documentation including statements of mission objectives, letters of mission announcement, aides memoire, back to office reports, etc. •Provide on-the-ground support to DC- and Pretoria-based teams by following up on ad hoc project issues between missions. 2.Briefings and Reports •Provide political briefings to the Country Manager and CD as and when necessary. •Assist the Country Manager in the preparation of briefs to senior management, including Spring and Annual Meeting briefs, trip briefs, and ad hoc briefs. •Provide inputs to country reports and respond to requests for information on Botswana program, liaising with colleagues as needed. 3.Client and Development Partner Relations •Assist the Bank staff to resolve portfolio issues with the client. •Participate in capacity building and/or consultation processes with internal and external clients. •Respond to ad hoc information requests from internal and external parties. •Maintain a steady flow of information, at technical level, with donors and other external clients; •Support the Task Team Leaders with donor coordination issues. 4.Other. •Assist the Country Manager in day-to-day management and supervision of the Botswana office. •Assist and collaborate in the organization of outreach programs. •Any other duties that may be assigned by the Country Manager on an ad hoc basis.
Selection Criteria
A minimum of a Bachelors Degree in a relevant discipline such as engineering, economics, finance, social sciences or similar field relevant to the World Bank’s operations; a minimum of 2-3 years operational experience in areas such as multi-lateral lending, United Nations, IMF or Regional Development Banks and good understanding of monitoring and evaluation and program implementation; •Demonstrated background in portfolio management and quality assurance; strong client orientation and proven record of problem solving and innovation; •Excellent interpersonal and team skills, multi-sector experience and ability to work across boundaries; •Solid judgment and analytical skills, and ability to organize lending, portfolio support and AAA tasks. •Ability to work collaboratively in a decentralized, matrix team environment; •Strong report writing skills, preparing comprehensive proposals, ability to speak persuasively and present ideas clearly and concisely. •Excellent language skills in English, strong communication skills and ability to lead multi-disciplinary teams.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64778866&theSitePK=1058433&JobNo=120579&order=descending&sortBy=job-req-num&location=ALL&menuPK=64778834
Job Title E T Consultant
Job Family Human Development
Location Gaborone, Botswana
Appointment Local Hire
Job Posted 08-Mar-2012
Closing Date 22-Mar-2012
Language Requirements English [Essential]
Appointment Type
Background / General description
The World Bank’s office in Botswana is headed by a Country Manager and is part of a larger Country Department which includes: Lesotho, Namibia, South Africa and Swaziland. The Country Department is headed by a Country Director based in Pretoria. Staff in the Botswana office includes an economist and administrative staff. The Department anchor unit in Washington includes a Country Program Coordinator, a Senior Country Officer and other staff. The Operations Analyst will be hired as locally recruited staff and will be based in the World Bank office in Gaborone, Botswana.
Duties and Accountabilities
Duties and Accountabilities To help ensure overall quality of the existing and planned portfolio, the position of Operations Analyst will be critical and will be a key member of the Bank’s Botswana Country Team. In addition the incumbent is expected to spend a significant amount of time on operational work supporting the existing and planned portfolio of lending and analytical work in Botswana, including 30% on Sustainable Development (SD)- related matters and 30% on Health Development (HD) – related matters. The incumbent will report to the Country Manager and will have the following main areas of responsibility: 1.Portfolio coordination/monitoring The incumbent will play a supporting role in portfolio quality and management working closely with the Senior Country Officer, the Quality and Knowledge team and the Country Team. •Carry out the monitoring of the Bank’s portfolio in Botswana and coordinate with Government counterparts, with a particular focus on facilitating resolution of portfolio issues. •Review and process operational documents, coordinating across disciplines and project team members. •Work closely with the TTL’s and fiduciary teams PIU’s and relevant government departments to address key fiduciary issues that are generic to the portfolio. •Liaise with the Country Team and Project Teams to ensure adequate follow-up on management decisions as regards the portfolio; contribute to Quality Assurance of Bank portfolio. 1.Operations Support •Participate in operational missions, meetings and discussions ensuring timely and effective follow up on agreed measures. •Provide advisory support in all phases of operations and AAA, ensuring strategic prioritization and coherence with overall program. •Assist the Country Manager in providing effective operational guidance to task teams. •Support the organization of visits of missions and senior management, including relevant logistics. •Support task teams by preparing and/or contributing to key mission documentation including statements of mission objectives, letters of mission announcement, aides memoire, back to office reports, etc. •Provide on-the-ground support to DC- and Pretoria-based teams by following up on ad hoc project issues between missions. 2.Briefings and Reports •Provide political briefings to the Country Manager and CD as and when necessary. •Assist the Country Manager in the preparation of briefs to senior management, including Spring and Annual Meeting briefs, trip briefs, and ad hoc briefs. •Provide inputs to country reports and respond to requests for information on Botswana program, liaising with colleagues as needed. 3.Client and Development Partner Relations •Assist the Bank staff to resolve portfolio issues with the client. •Participate in capacity building and/or consultation processes with internal and external clients. •Respond to ad hoc information requests from internal and external parties. •Maintain a steady flow of information, at technical level, with donors and other external clients; •Support the Task Team Leaders with donor coordination issues. 4.Other. •Assist the Country Manager in day-to-day management and supervision of the Botswana office. •Assist and collaborate in the organization of outreach programs. •Any other duties that may be assigned by the Country Manager on an ad hoc basis.
Selection Criteria
A minimum of a Bachelors Degree in a relevant discipline such as engineering, economics, finance, social sciences or similar field relevant to the World Bank’s operations; a minimum of 2-3 years operational experience in areas such as multi-lateral lending, United Nations, IMF or Regional Development Banks and good understanding of monitoring and evaluation and program implementation; •Demonstrated background in portfolio management and quality assurance; strong client orientation and proven record of problem solving and innovation; •Excellent interpersonal and team skills, multi-sector experience and ability to work across boundaries; •Solid judgment and analytical skills, and ability to organize lending, portfolio support and AAA tasks. •Ability to work collaboratively in a decentralized, matrix team environment; •Strong report writing skills, preparing comprehensive proposals, ability to speak persuasively and present ideas clearly and concisely. •Excellent language skills in English, strong communication skills and ability to lead multi-disciplinary teams.
To Apply;
http://extjobs.worldbank.org/external/default/main?pagePK=64273552&piPK=64778866&theSitePK=1058433&JobNo=120579&order=descending&sortBy=job-req-num&location=ALL&menuPK=64778834
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