Job Title: Chief of Mission Support, Bujumbura, Burundi
Closing Date: Thursday, 08 December 2011
** Please note that the ability to work in French and English is required for this role**
The Chief of Mission Support (CMS) will report to the Head of Mission (HoM). Within limits of delegated authority, the Chief of Mission Support (CMS) will be responsible for, but not limited to, the following duties (these duties are generic and may not be carried out by all CMS): Act as the principal adviser to the Head of Mission (HoM) on all matters pertaining to administrative and technical support activities and, as such, be responsible and accountable to the HoM for the effective general management of the human, financial and physical resources allotted to the mission; Contribute to the implementation of the mission mandate by providing the necessary managerial, logistical and administrative support required for the fulfilment of the mandate, including such areas as budget, finance, human resources management, logistics, communications, transport, air operations, etc; Certify mission expenditure; Advise the Head of Mission on all matters pertaining to administrative and logistical support; Plan, organise, implement, manage and oversee the activities of all administrative and logistical support operations; Provide effective management of human, financial and material resources of the mission; Identify broad strategies required for the development and implementation of the mission support's work programme; Ensure development, preparation, coordination and monitoring of overall work plans, strategies and programmes for the support activities of the mission and takes the lead in securing the required human and financial resources for the mission; Establish a set of sound policies, procedures, practises, standards and tools that are consistent with UN regulations, rules, policies and practise in order to ensure proper budget, accounting, financial and human resources management and control; Liaise, negotiate and coordinate with national authorities with respect to administrative and logistical matters; Coordinate planned and ongoing administrative and logistical operations with host nation authorities within the context of the applicable status of forces/mission agreement; Ensure cooperation and integration of administrative and logistical resources with military, civilian police and other substantive elements of the mission as required; Provide guidance, support and supervision to senior administrative and logistics support staff as well as audit and evaluation services, as appropriate; Ensure the provision of guidance, performance evaluation, supervision and mentoring to all administrative support and other staff in the areas of his/her responsibility; Maintain good order and discipline of staff under his/her overall supervision; Represent the mission before legislative bodies, providing information and clarification in support of budget proposals; Represent the mission support component at meetings, protocol and ceremonial occasions, military parades, etc.; Perform other duties as may be required by the HoM or DPKO/DFS, e.g., provide briefings to visiting senior officials on mission.
Professionalism - Knowledge of administrative, budgetary, financial, logistical, procurement and human resources policies and procedures. Ability to provide specialized advice on a broad range of administrative issues to the Head of Office/Mission, and to Headquarters and Office/Mission senior staff. Ability to ensure adequate preparation of reports or rationale with respect to key logistic and administrative decisions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Accountability - Takes ownership of all responsibilities and honours commitments; delivers outputs within prescribed time, cost and quality standards; operates in compliance with organisational regulations and rules; supports subordinates, provides oversight and takes responsibility of delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Planning and organizing - Ability to establish priorities and to plan, coordinate and monitor own work plan and those under his/her supervision. Teamwork - Demonstrated interpersonal skills and ability to establish and maintain effective working relations with people in a multi-cultural ethnic environment with sensitivity and respect for diversity. Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Leadership - Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Vision - Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities. Judgment/Decision-making - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary. Managing Performance - Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Education Advanced university degree (Master's degree or equivalent) in business or public administration, human resources management , finance, accounting, law, or related fields. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience At least 10 years of progressively responsible experience in administration, budget, finance, logistics, information technology , communications, or related field. Practical experience with the planning and delivery of mission support services in field operations mounted by the United Nations and its agencies, funds and programmes is required. Experience in handling complex organizational issues at local and international levels.
Languages Fluency in English and French (both oral and written) are required; knowledge of another UN official language is desirable.
How to apply:
To apply, please visit our website for all field operations positions at http://jobs.un.org and this position is listed under the "Administration" group
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