Jobs at Catholic Relief Services ( CRS) in Congo-

Job Title: Program Manager M&E and Program Quality
Requisition Number: I654
Area of Interest: Monitoring & Evaluation
Position Type: Full Time
Location: DRC/Kalemie
Job Description:

Position Title: PM I - Program Quality

Dept/Location: Kalemie, Katanga, DRC

Job Band: D

FLSA: Exempt

Reports To: Base Manager

Length of Assignment: One Year



Background: The Democratic Republic of the Congo (DRC) is one of the most populous, vast and resource rich countries in sub-Saharan Africa. Decades of mismanagement, neglected infrastructure, corruption and conflict involving seven national armies over the course of 15 years have left the Congo with an 80 percent poverty rate, and an annual per capita income of just over $120, inadequate social and health services, and weak governmental institutions. A recent survey carried out for the ICRC found that: 76% of the country's population has been affected in some way by the armed conflict; 58% have been displaced; 47% have lost a close relative; and 28 % know someone who has fallen victim to sexual violence. The CRS Program in the Democratic Republic of Congo has been operating since 1961 and currently manages a large portfolio of public and privately funded programs in the sectors of Health, Livelihoods Security, Protection, Education, Justice & Peace and Emergency Preparedness/Response and Recovery. There is currently a national office in Kinshasa, three Provincial Offices in Bukavu, Goma and Lubumbashi and three field offices in Kalemie, Lodja and Dungu. The Kalemie field office was opened in late 2009 to facilitate the implementation of emergency response and recovery programming in the Northern part of Katanga province that continues to be a destination for persons fleeing the violence in the southern part of South Kivu, as well as an area for resettlement for refugees returning from Tanzania. Working closely with several Caritas Diocesan partners, CRS is currently implementing programs focused on providing immediate relief to IDPs and affected host communities and livelihoods recovery programming for returnees. Recovery programs also include elements of capacity building and increasing access to resources to support vulnerable families as the resettle and restart agricultural activities after several years of living in refugee camps across the border. In some areas, this includes a focus on linkages to markets and business plan development for farmers groups. Starting in early 2012 the Kalemie office will become the base of operations for all activities within the Province of Katanga and also CRS’ emergency response activities in the two Kasai Provinces. This will require additional support for the program team, especially in terms of ensuring the quality implementation and monitoring of specific interventions in the areas of food security, early warning and community based disaster preparedness. In addition, greater support for ensuring full integration into the UNICEF led RRMP mechanism will be required.



Primary Responsibilities: Under the supervision of the Kalemie Base Manager, the Program Manager (PM) will ensure high quality implementation, monitoring and reporting for all programs managed out of the Kalemie field office.



Specific Responsibilities:

Program Quality

· Support CRS project teams and partners in the development of DIPs and M&E components. Ensure DIP includes both programming events, as well as all management quality focused partner capacity strengthening events.

· Take the lead on M&E system development to the quality collection of data in the field. Ensure the field testing and revision of monitoring tools as required. Coordinate with GKIM as needed to ensure the appropriate use of technology in M&E.

· Ensure adherence with CRS guiding principles, program quality statement and standards.

· Promote the use of CRS PQ tools and manuals, including the new ProPack III /SMILER for M&E.

· Ensure the collection and reporting on standard indicators for the regional strategy, as well as common indicators for each of the Country Programs’ sectoral strategies.

· Working with Program Managers, Base Manager and HOP, support the timely review and finalization of quality progress reports.

· Develop and maintain strong collaboration with CRS technical experts in the areas of food security, agro enterprise, SILC, M&E, Cash & Vouchers and Community Based Disaster Preparedness.

· Support the quality development of scopes of work for technical assistance, training materials/facilitation guides.

· Carry out regular monitoring to project implementation sites and ensure timely feedback and action planning.



Staff and Partner Capacity Building and Support

· Together with the Base Manager, Head of Programming, Staff and Partners identify capacity building needs for staff/partners.

· Take the lead on any formal or informal training events organized by CRS for staff and/or partners – learning assessments, planning, facilitation guides and overall organization in coordination with support teams.

· Work with the Head of Programs to provide guidance to CRS staff in the design and enhancement of M&E tools, protocols, surveys and evaluation instruments to strengthen quality data collection, analysis and reporting on projects/programs core indicators.

· Take the lead on initiating year partner survey (web or SharePoint based if possible) for CRS partners on programs managed out of the Kalemie office working closely with HOP and DHOPs.



Institutional Learning, Documentation and Sharing

· Maintain documentation of lessons learned in the DRC context and disseminate as appropriate both internally and externally.

· Conduct regular mapping of all Kalemie led programming using GIS software or GPS.

· Take the lead in the completion of success stories and case studies – modify as needed based on intended audience.



Proposal Development

· Support programming staff in the design of high quality programs through the use of Integrated Human Development (IHD), ProPack and other program quality tools

· Develop PINs, concept papers and proposals in participation with program managers, donors and partners ensuring the use of all program quality tools

· Participate in the review of Project Idea Notes, concept notes and proposals ensuring adherence to ProPack, CRS/PQSD, CARO and country level best practices.

· In collaboration with Base Manager and PMs ensure that partners are closely involved in the development of projects.





Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Serves with Integrity

· Models Stewardship

· Cultivates Constructive Relationships

· Promotes Learning



Supervision:

· Supervise Kalemie based M&E officer.

· Ensure adherence to CRS Performance Management system.

· Provide quality mentoring and coaching.



Qualifications:

· Master's degree in international development or related field.

· Three years experience working in emergency, development or recovery program context – including focus on M&E and programming in at least one of the following sectors – emergency response, livelihoods recovery or food security.

· Understanding of U.S Government grant provisions and guidelines, including proposal formats and reporting requirements.

· Capacity to work closely, understand, and support local Church partners

· Excellent oral and written communication skills

· Excellent training and facilitation skills

· Strong capacity in project design, project management and M&E8.

· Familiarity with policies, procedures, and priorities of USAID, UN agencies, and Caritas agencies preferred

· Strong computer skills: Word, Excel, Outlook, PowerPoint; Microsoft Publisher preferred

· Experience in staff development and partner capacity preferred

· Knowledge of CRS’ program quality standards preferred

· Good French language skills

· Willingness to travel at least 60% of time.



Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position



This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.



EOE/M/F/D/V


How to Apply:
https://www2.apply2jobs.com/CRS/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=654&CurrentPage=1

Closing Date: 8th December 2011